View Issue Details

IDProjectCategoryView StatusLast Update
13940Bug reports[All Projects] Survey designpublic2019-03-26 16:39
ReportermarcgoldAssigned Tomarkusfluer 
Status assignedResolutionopen 
Product Version3.13.x 
Target VersionFixed in Version 
Summary13940: Admin Question and Condition Pages not loading correctly (3.14.1)

Been having some issues with the Admin pages, Questions, Groups and Conditions not loading correctly on first load. The first issue has been happening since 3.13 however the Conditions not loading are new since 3.14 - however Im thinking they may be related.

  1. On first load of the Admin Question page some of the page elements are in Blue (im using Orange Sunset in admin to highlight the issue). Please see the images. One showing the issue, the other after the page reload.

  2. On the conditions page - on first load the tab section to select the options is not collapsed. Reload the page and it works.

I have tried this on both Chrome and Safari - Same issue. Cleared Cache and Cookies. Checked Java version and all up to date.

Steps To Reproduce

Just use the system

TagsNo tags attached.
Complete LimeSurvey version number (& build)13.14.1
I will donate to the project if issue is resolvedNo
Database & DB-Versionmysqlnd 5.0.12-dev - 20150407
Server OS (if known)Linux 2.6.32-696.28.1.el6.x86_64 #1
Webserver software & version (if known)Apache
PHP Version7.0.30


has duplicate 14045 assignedmarkusfluer Set Condition issue 
related to 14239 closeddominikvitt Creation of conditions doesn't work 




2018-08-06 02:00


Screen Shot 2018-08-06 at 00.51.15.png (264,247 bytes)
Screen Shot 2018-08-06 at 00.51.03.png (240,142 bytes)
Screen Shot 2018-08-06 at 00.50.51.png (119,447 bytes)


2018-08-14 14:50

reporter   ~48780

Hi Mark,

Any progress on this one, its really annoying have to reload the conditions screen everytime we need to add one.




2018-09-13 16:37

reporter   ~49025

Hey Guys, this one has been hanging around a long time and is really annoying. When ever you go to set conditions the tabbed frame does not load tabbed. you have to refresh the page to make this work.

I have tried this on different machines, browsers, built a fresh system and even on your public demo site - its the same everywhere so this must be a coding / JS error.

Please can you sort this




2018-09-19 14:55

partner   ~49090

Marc, did you update recently? In this case make sure you clear your cache. After an update I noticed answer items not showing up at the condition editor after having selected a question but that was fixed after having cleared the cache.



2018-09-19 18:22


limesurvey_survey_977585.lss.xml (31,556 bytes)


2018-09-19 18:22

reporter   ~49094

Hi Mazi,

yes i regularly update whenever there is a new version available, first we push to the staging area and and depending on what included and no major issues we push to live. both done via comfort update.

So testing your theory that this was a cache issue, I have just cleared all history / cache and cookies in Safari (latest version) and the problem still exists.

So that you can try and replicate this. we always build our surveys (between 2 - 5 a day) from a template (attached limesurvey_survey_977585.lss.xml)

So the process i have just followed is:

  1. Add new Survey -> Copy -> Select the template one -> Give it new name and Survey ID
  2. Under Setting -> Text Element -> Set Welcome Message
  3. Under Structure -> Add required Questions . (My finished version without routing / conditions is attached limesurvey_survey_2499.lss.xml)
  4. Once all questions added and reordered Select Q. CONTACT (3rd one) -> Set Conditions and the screen looks like the one in image "Screen Shot 2018-08-06 at 00.50.51.png"

limesurvey_survey_2499.lss.xml (54,240 bytes)


2018-10-11 02:16

partner   ~49302

This issue can be easily reproduced on
Hitting the reload button of the browser brings up the answers when using the condition designer.



2018-10-12 10:35

manager   ~49309

Uncaught ReferenceError: doToolTip is not defined



2019-03-26 16:39

reporter   ~51139

This can be closed. Issues has been resolved.

Issue History

Date Modified Username Field Change
2018-08-06 02:00 marcgold New Issue
2018-08-06 02:00 marcgold File Added: Screen Shot 2018-08-06 at 00.51.15.png
2018-08-06 02:00 marcgold File Added: Screen Shot 2018-08-06 at 00.51.03.png
2018-08-06 02:00 marcgold File Added: Screen Shot 2018-08-06 at 00.50.51.png
2018-08-07 10:18 LouisGac Assigned To => markusfluer
2018-08-07 10:18 LouisGac Status new => assigned
2018-08-14 14:50 marcgold Note Added: 48780
2018-09-13 16:37 marcgold Note Added: 49025
2018-09-19 14:55 Mazi Note Added: 49090
2018-09-19 18:22 marcgold File Added: limesurvey_survey_977585.lss.xml
2018-09-19 18:22 marcgold File Added: limesurvey_survey_2499.lss.xml
2018-09-19 18:22 marcgold Note Added: 49094
2018-10-11 02:16 jelo Note Added: 49302
2018-10-11 02:19 jelo Relationship added has duplicate 14045
2018-10-12 10:35 LouisGac Note Added: 49309
2018-11-19 11:32 jelo Relationship added related to 14239
2019-03-26 16:39 marcgold Note Added: 51139