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IDProjectCategoryView StatusLast Update
05211Bug reportsComfortUpdatepublic2011-05-31 19:39
Reportermot Assigned Toc_schmitz  
PrioritynormalSeverityblock 
Status closedResolutionduplicate 
Product Version1.91 
Summary05211: Comfort Update Step 3 is empty page
Description

I've been running comfort update for the first time. Intro screen as well as step 1 and step 2 look good, but step three just gives me a white page.

I assume that the script dies.

Steps To Reproduce

Stepping through comfort update. Always reproduceable on my end.

Additional Information

Will need to check the error log to provide more information. Reported for documentation purposes as of now.

TagsNo tags attached.
Bug heat2
Complete LimeSurvey version number (& build)10062
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMySQL 5 Family
Server OS (if known)Linux (Suse)
Webserver software & version (if known)Apache 2.2
PHP Version5.2.x

Relationships

duplicate of 05199 closedc_schmitz Comfortupdate: Blank page at step 3 when updating from a 1.91(+) version 

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Activities

mot

mot

2011-05-31 15:21

reporter   ~15183

As an additional note in the margin: The "Change Log" given is not as comprehensive as the one in the bug-tracker, I get:

== START ==
Changes from Build 10062 to 1.91+ Build 10089 --- Legend: + new feature, # update feature, - bug fix

#Updated translation: Norwegian Nynorsk - kindly provided by Guttorm Flatab
== END ==

mot

mot

2011-05-31 15:32

reporter   ~15185

I have problems to solve this issue. I can not reproduce this on my testbed (which works on svn), because probably I'm to near to HEAD (my testbed is not on HEAD, it's "only" ~2-3 weeks behind it).

On the life system I set $debug=1 to get warning, but I don't get any warnings nor is there some information in the PHP error log which I configured and keep monitored.

So to summarize: Can reproduce but I'm unable to get more information easily. Will try to hack the life script for line by line debugging.

mot

mot

2011-05-31 16:05

reporter   ~15186

Improvement note while debugging: Instead of storing the output into a variable and then returning it per each step function, those function can just output it. The calling main part of the script can buffer the output and output it then as it does now. The benefit of it is, that if the script crashes or dies, the buffer will be output (instead of a blank). output buffering is available since 4.2, see http://www.php.net/manual/en/ref.outcontrol.php .

mot

mot

2011-05-31 16:13

reporter   ~15187

I found the culprit: require_once("dumpdb.php");

there is no such file. Script quits there, I thought I would see a fatal error but I don't. $debug = 1 in config.php. Error log is configured in config.php as well.

mot

mot

2011-05-31 17:55

reporter   ~15188

found dumpdb.php one dir up (../dumpdb.php), that script get's included and then the exit; command is executed which ends the request. Does not make much sense, I assume it is included for the functions. Will compare against HEAD.

Issue History

Date Modified Username Field Change
2011-05-31 14:51 mot New Issue
2011-05-31 14:51 mot Status new => assigned
2011-05-31 14:51 mot Assigned To => c_schmitz
2011-05-31 15:21 mot Note Added: 15183
2011-05-31 15:32 mot Note Added: 15185
2011-05-31 16:05 mot Note Added: 15186
2011-05-31 16:13 mot Note Added: 15187
2011-05-31 17:55 mot Note Added: 15188
2011-05-31 19:39 c_schmitz Relationship added duplicate of 05199
2011-05-31 19:39 c_schmitz Status assigned => closed
2011-05-31 19:39 c_schmitz Resolution open => duplicate