View Issue Details

IDProjectCategoryView StatusLast Update
15825Bug reportsInstallationpublic2020-02-27 17:17
Reporterdlemaitr Assigned To 
PrioritynoneSeverityminor 
Status newResolutionopen 
Product Version4.1.1 
Summary15825: error in path to tmp/assets
Description

I have a brand new 4.1.1 environment. The mails it send out however have the images missing. When I create a user and choose to set the password myself, I actually get an error message concerning the tmp/assets folder which reads

Can't acces file /srv/vhosts/enquete.ugent.be/htdocs/WWW/survey//survey/tmp/assets/31d90650/logo.png

that is indeed the wrong path.

the right path is /srv/vhosts/enquete.ugent.be/htdocs/WWW/survey/tmp/assets/31d90650/logo.png

Steps To Reproduce

make a user, choose to set password now, i used the suggested random one and save. The user is created, but the error appears atop the screen. The confirmation email is indeed missing the image

TagsNo tags attached.
Complete LimeSurvey version number (& build)Versie 4.1.1+200203
I will donate to the project if issue is resolvedNo
Browserfirefox
Database & DB-VersionMYSQL mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
Server OS (if known) Linux sitesp1 4.9.0-11-amd64 #1 SMP Debian 4.9.189-3+deb9u2 (2019-11-11) x86_64
Webserver software & version (if known)
PHP VersionPHP 7.3.14-1+0~20200123.51+debian9~1.gbpcf42df

Activities

DenisChenu

DenisChenu

2020-02-06 07:59

developer   ~55771

The confirmation email is indeed missing the image

There are no image in email sent by LimeSurvey core. Did you have a plugin ?

dlemaitr

dlemaitr

2020-02-06 08:04

reporter   ~55772

I just have the standard installation you can download. below is an example of the mail, which normally includes the limersurvey logo, but now has the missing image

example mail.PNG (32,814 bytes)   
example mail.PNG (32,814 bytes)   
DenisChenu

DenisChenu

2020-02-06 08:28

developer   ~55777

Oh you're right :) sorry …

I dind't know …

But more : this eamil contains external link to google !

ollehar

ollehar

2020-02-06 14:16

administrator   ~55793

But more : this eamil contains external link to google !

Sad.

drrcraig

drrcraig

2020-02-27 16:14

reporter   ~56238

I am having the same issue, in addition there is no password information in the resulting email that is sent. If I create the user then do a "resend login data" it will work and sends a password.

vgavgavga

vgavgavga

2020-02-27 16:27

reporter   ~56240

related to https://bugs.limesurvey.org/view.php?id=15926? I have a tmp/asset error as well

Issue History

Date Modified Username Field Change
2020-02-05 14:39 dlemaitr New Issue
2020-02-06 07:59 DenisChenu Note Added: 55771
2020-02-06 08:04 dlemaitr File Added: example mail.PNG
2020-02-06 08:04 dlemaitr Note Added: 55772
2020-02-06 08:28 DenisChenu File Added: Capture d’écran du 2020-02-06 08-27-47.png
2020-02-06 08:28 DenisChenu Note Added: 55777
2020-02-06 14:16 ollehar Note Added: 55793
2020-02-27 16:14 drrcraig File Added: Screen Shot 2020-02-27 at 10.10.41 AM.png
2020-02-27 16:14 drrcraig File Added: Screen Shot 2020-02-27 at 10.11.58 AM.png
2020-02-27 16:14 drrcraig Note Added: 56238
2020-02-27 16:27 vgavgavga Note Added: 56240