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This bug affects 1 person(s).
 12
IDProjectCategoryView StatusLast Update
14143Bug reportsAuthenticationpublic2019-05-23 11:02
Reporterhalliballi123 Assigned Toc_schmitz  
PriorityurgentSeveritycrash 
Status closedResolutionno change required 
Summary14143: Internet Explorer not able to open login screen
Description

It is not possible to open the login screen when using internet explorer 11
a white page is shown

in browser console there are several errors

SCRIPT1002: Syntaxerror
adminbasics.js (1482,1)
SCRIPT1003: ':' expected
lsadminpanel.js (17565,13)
SCRIPT1002: Syntaxerror
lstutorial.js (84,33)

Steps To Reproduce

just open the login page in IE11

TagsNo tags attached.
Attached Files
Bug heat12
Complete LimeSurvey version number (& build) 3.14.11
I will donate to the project if issue is resolvedNo
BrowserInternet Explorer 11
Database type & versionmysql 5.0.11
Server OS (if known)gentoo linux
Webserver software & version (if known)apache
PHP Version5.6.36

Relationships

has duplicate 14092 closedc_schmitz Admin Seite kann im IE nicht aufgerufen werden 

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Activities

c_schmitz

c_schmitz

2018-10-19 16:19

administrator   ~49376

I tried this in IE11 and have no problems seeing the login page.
There is probably some other problem on your server.
Can you open the demo login with IE11?

https://demo.limesurvey.org/admin

halliballi123

halliballi123

2018-10-22 07:50

reporter   ~49393

yes, demo page works

markusfluer

markusfluer

2018-10-22 10:33

administrator   ~49399

Please deactivate debug mode in your installation.
LimeSurvey will not work with debug mode enabled on Internet Explorer 11, because some of the more advanced debugging features we use throw errors on IE.

halliballi123

halliballi123

2018-10-22 10:43

reporter   ~49400

Debug mode was active for creating new templates but after that we deactivated debug mode.

2018_10_22_debug_mode_LS.PNG (90,548 bytes)   
2018_10_22_debug_mode_LS.PNG (90,548 bytes)   
halliballi123

halliballi123

2018-10-22 10:57

reporter   ~49401

ok, found it:

had to turn of debug mode in config.php

// LimeSurvey developers: Set this to 2 to additionally display STRICT PHP error messages and get full access to standard templates
'debug'=>0,
'debugsql'=>0, // Set this to 1 to enanble sql logging, only active when debug = 2
'enableLdap'=>true
)

halliballi123

halliballi123

2018-10-22 11:03

reporter   ~49402

Thank you

markusfluer

markusfluer

2018-10-22 17:31

administrator   ~49406

You're welcome.
On php debug mode there are other files loaded.
The debug mode should not be on in production, because the error messages may contain sensitive information.

halliballi123

halliballi123

2018-10-23 11:04

reporter   ~49411

Thanks, it's my testsystem I have to create new templates ...

Issue History

Date Modified Username Field Change
2018-10-12 12:41 halliballi123 New Issue
2018-10-12 14:09 LouisGac Assigned To => markusfluer
2018-10-12 14:09 LouisGac Status new => assigned
2018-10-18 09:51 c_schmitz Relationship added has duplicate 14092
2018-10-18 09:52 c_schmitz Priority none => urgent
2018-10-18 09:52 c_schmitz Severity partial_block => crash
2018-10-19 16:19 c_schmitz Status assigned => feedback
2018-10-19 16:19 c_schmitz Note Added: 49376
2018-10-19 16:19 c_schmitz Assigned To markusfluer => c_schmitz
2018-10-22 07:50 halliballi123 Note Added: 49393
2018-10-22 07:50 halliballi123 Status feedback => assigned
2018-10-22 10:33 markusfluer Note Added: 49399
2018-10-22 10:43 halliballi123 File Added: 2018_10_22_debug_mode_LS.PNG
2018-10-22 10:43 halliballi123 Note Added: 49400
2018-10-22 10:57 halliballi123 Note Added: 49401
2018-10-22 11:03 halliballi123 Note Added: 49402
2018-10-22 17:31 markusfluer Note Added: 49406
2018-10-23 11:04 halliballi123 Note Added: 49411
2019-05-23 11:02 c_schmitz Status assigned => closed
2019-05-23 11:02 c_schmitz Resolution open => no change required