View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|13340||Bug reports||[All Projects] Data Entry (non public)||public||2018-02-13 00:07||2018-02-19 14:01|
|Target Version||Fixed in Version||3.3.x|
|Summary||13340: Pressing Enter key clears form|
|Description||In surveys that have a short or long free text field, pressing Enter in these fields clears all the fields in the current question group. This prevents the user from entering multi-line information such as addresses.|
This problem seems specific to the Vanilla and Bootswatch themes.
|Steps To Reproduce||1. Create a new survey|
2. Create a question group
3. Add a long free text question
4. Add a short free text question
5. Go to Settings -> General settings and change the Template to "vanilla" or "bootwatch"
6. Click "Preview survey"
7. Click "Next" to enter the survey
8. Type something into either question box (or both boxes) and press Enter. Fields on the page will be cleared.
|Tags||No tags attached.|
|Complete LimeSurvey version number (& build)||3.3.0+180209|
|I will donate to the project if issue is resolved||No|
|Browser||Firefox and Chrome|
|Database & DB-Version||347|
|Operating System (Server)||Windows Server 2008|
|Webserver software & version||Apache/2.4.23 (Win64)|
corresponds with 13234?
|Please, in the future, always attach a survey which reproduces the issue.|
|Cannot reproduce. More info, like video or screenshot?|
Here's the survey I created to demonstrate this problem: http://uksurveys.hkipop.com/index.php/397881?newtest=Y&lang=en
survey_archive_397881.lsa (2,895 bytes)
Sorry, still cannot reproduce. Tested with Firefox and Chromium on my machine.
Can you enable debug = 2 in config.php, please? Also, click F12 to check for errors in the browser control.
Debug is set to 2. On pageload, I get this message in the console: "JQMIGRATE: Migrate is installed, version 3.0.0" Reproducing the bug does not produce a message in the console.
Here's a video demonstrating the problem: https://i.imgur.com/WcsmocY.gifv
This is very strange - you're saying that when you visit http://uksurveys.hkipop.com/index.php/397881?newtest=Y&lang=en and type some text and press Enter, the page functions as intended? You may need to wait a couple seconds to see the form reset, as shown in the video. We've tried this on a few computers here, in Chrome and Firefox, and the bug always reproduces.
I've also just noticed that if I press Enter twice, I get this message in a modal dialog: "Please use the survey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page."
Do you have Ajax mode enabled? Go to theme options and check (don't inherit options).
I can reproduce on your survey, but not on my machine.
|I have the same problem in my survey.|
|Ah! The "vanilla" theme has Ajax mode enabled, and my survey was set to inherit that. Disabling Ajax mode makes the problem go away.|
|Markus fixed this for duplicate issue 13234.|
|2018-02-13 00:07||JamesHarrisHKI||New Issue|
|2018-02-13 01:04||pgs||Note Added: 46405|
|2018-02-13 16:56||olle||Note Added: 46412|
|2018-02-13 16:59||olle||Status||new => feedback|
|2018-02-13 16:59||olle||Note Added: 46413|
|2018-02-13 17:13||JamesHarrisHKI||File Added: survey_archive_397881.lsa|
|2018-02-13 17:13||JamesHarrisHKI||Note Added: 46415|
|2018-02-13 17:13||JamesHarrisHKI||Status||feedback => new|
|2018-02-14 12:43||olle||Note Added: 46445|
|2018-02-14 12:43||olle||Assigned To||=> olle|
|2018-02-14 12:43||olle||Status||new => feedback|
|2018-02-14 17:25||JamesHarrisHKI||Note Added: 46476|
|2018-02-14 17:25||JamesHarrisHKI||Status||feedback => assigned|
|2018-02-14 17:38||olle||Note Added: 46480|
|2018-02-14 17:38||olle||Status||assigned => confirmed|
|2018-02-14 18:01||YuVeRe||Note Added: 46482|
|2018-02-15 13:43||olle||Status||confirmed => feedback|
|2018-02-15 17:37||JamesHarrisHKI||Note Added: 46541|
|2018-02-15 17:37||JamesHarrisHKI||Status||feedback => assigned|
|2018-02-19 14:01||olle||Note Added: 46579|
|2018-02-19 14:01||olle||Status||assigned => closed|
|2018-02-19 14:01||olle||Resolution||open => duplicate|
|2018-02-19 14:01||olle||Fixed in Version||=> 3.3.x|
|2018-02-19 14:01||olle||Relationship added||duplicate of 13234|