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IDProjectCategoryView StatusLast Update
07550Feature requestsStatisticspublic2021-11-19 13:10
Reporteruser17930Assigned Togalads  
PrioritynormalSeverityfeature 
Status closedResolutionfixed 
Summary07550: Google Feedback loop ( recieving automatic unsubscribe updates).
Description

We are organizing periodic surveys and we would like to make sure that we dont send invitations to people who dont like to recieve them (even if we go through double opt-in process some users after sometime get bored of surveys and instead of unsubscribing start marking emails as spam). So to indentify such users and drop them from the mailing list we would like to subscribe to \'feedback loop\' information from google.

Google provide a possibitlity to recieve such feedback but an additional hearder( List-Unsubscribe header) should be sent in a email.

An additional header information should be send with all email invitations/reminders.

The same feature can work with many mailing systems thus enabling to recieve feedback from many survey participants.

More information about the technical aspects:
www.returnpath.net/blog/intheknow/2009/0...-mailing-lists/#more

General feedback loops:
en.wikipedia.org/wiki/Feedbackloop%28email%29

Additional Information

A possible solution: Adding List-Unsubscribe header for all outgoing emails

List-Unsubscribe header information should be send with all email invitations/reminders.

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Bug heat2
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galads

galads

2021-11-19 13:09

reporter   ~67460

Dear ziminajus ,

Thank you for suggesting a feature/reporting a bug.

However, we will not be picking this up because the use case is too specific or the use case might not fit to the latest versions of LimeSurvey.

If you feel otherwise, feel free to re-open the report.

kind regards,
galads

Issue History

Date Modified Username Field Change
2021-11-19 13:09 galads Note Added: 67460
2021-11-19 13:09 galads Bug heat 0 => 2
2021-11-19 13:10 galads Assigned To => galads
2021-11-19 13:10 galads Status acknowledged => closed
2021-11-19 13:10 galads Resolution open => fixed