07216: Total system crash after comfort upadte from 1.92 to 2.00

This issue affects 1 person(s).

ID	Project	Category	View Status	Date Submitted	Last Update
07216	Bug reports	ComfortUpdate	public	2013-01-21 18:16	2013-01-21 19:29

Reporter	Nanotubes	Assigned To	c_schmitz
Priority	immediate	Severity	crash
Status	closed	Resolution	not fixable
Product Version	2.00+

Summary	07216: Total system crash after comfort upadte from 1.92 to 2.00
Description	I comofrt-updated from 1.92 to 2.00 build 12something today and it worked nicely. Then i did the follow-up update to build 13something and it worked untill step 4. The page took ages to load and then showed me a long list of deleted and changed files, an error about something and a message that everything worked. Stupid as i am i didn't copy the list. Anyway i finished the upadte and from now then on whatever i do i get this message: Internal Server Error InstallerController cannot find the requested view "/installer/welcome_view". An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. Thank you. oddly,if i just go to the frontend(limesurvey/index.php) or backend (limesurvey/admin) it automatically sends me to limesurvey/index.php?r=installer/welcome With filezilla i found the DB backups in the tmp folder, can i use this to restore everything? I just want to reproduce the last working state it was in and not lose any data i collected so far.
Steps To Reproduce	use comfort upadte?
Tags	No tags attached.

Bug heat	2
Complete LimeSurvey version number (& build)	120808
I will donate to the project if issue is resolved	Yes
Browser	Done in Firefox, but Error message in IE and Opera displayed too.
Database type & version	MySQL 5.0
Server OS (if known)	Linux i think
Webserver software & version (if known)	1&1 Dual Unlimited Webhosting
PHP Version	5.4

User List	There are no users monitoring this issue.

Date Modified	Username	Field	Change
2013-01-21 18:16	Nanotubes	New Issue
2013-01-21 18:16	Nanotubes	Status	new => assigned
2013-01-21 18:16	Nanotubes	Assigned To	=> c_schmitz
2013-01-21 19:29	c_schmitz	Note Added: 23732
2013-01-21 19:29	c_schmitz	Status	assigned => closed
2013-01-21 19:29	c_schmitz	Resolution	open => not fixable

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c_schmitz 2013-01-21 19:29 administrator ~23732	There is no ComfortUpdate possible from 1.92 to 2.0. If you managed to go beyond step 3 it means that for some reason the update for the updater (which runs before the main update) did not complete - otherwise it would have kept you from going further. You should copy the backup files from /tmp to another location and then just update manually.