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If possible, please check your php errorlog for details. It seems to work fine for me on latest svn. Maybe you have a problem in creating the zip file because a needed library is not installed. If you find an error, it would be appreciated if you could forward the complete error so maybe we can trap it and give a better error message. |
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Ok, I ran the download process this morning on the test server and here are the line entries in the error log. It's not finding the ziparchive class in the browse.php file. I compared the file size of browse.php on the test server with the browse.php file that was part of the original zipped files that I downloaded and they were the same file size, just as a first place to start. Thanks for your help. Lainie [Mon Jun 20 09:22:04 2011] [error] [client 168.166.157.201] File does not exist: /export/kinetic/web/mogov/dhe/prepro.dhe.mo.gov/www/images/placeholder.png, referer: http://prepro.dhe.mo.gov/limesurvey/index.php [Mon Jun 20 09:22:27 2011] [error] [client 168.166.157.201] File does not exist: /export/kinetic/web/mogov/dhe/prepro.dhe.mo.gov/www/images/placeholder.png, referer: http://prepro.dhe.mo.gov/limesurvey/index.php [Mon Jun 20 09:22:29 2011] [error] [client 168.166.157.201] TIBO2 oper===, referer: http://prepro.dhe.mo.gov/limesurvey/index.php [Mon Jun 20 09:22:29 2011] [error] [client 168.166.157.201] TIBO2 oper===, referer: http://prepro.dhe.mo.gov/limesurvey/index.php [Mon Jun 20 09:22:29 2011] [error] [client 168.166.157.201] TIBO2 oper===, referer: http://prepro.dhe.mo.gov/limesurvey/index.php |
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The TIBO2 is some kind of debug statement that was removed after the release, nothing to worry about. The missing placeholder.png is something I didn't notice yet but I will fix that right away. The ZipArchive is a php class that should be enabled in php, check the manual for some hints or ask your host to help you. This is the link to the relevant manual part: http://www.php.net/manual/en/zip.installation.php I will include an error message pointing to the manual when the ziparchive class is missing. If you are comfortable you could update to latest svn or else wait for a new stable+ version to be released. |
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Committed a 'fix' in svn 10311. It now displays an error message when no zip support is found, pointing to http://www.php.net/manual/en/zip.installation.php to help fix the problem. |
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Thanks so much, I'm getting in touch with our server admin now to get this enabled. |
- Anonymous
