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This bug affects 1 person(s).
 4
IDProjectCategoryView StatusDate SubmittedLast Update
03964Bug reportsInstallationpublic2009-12-07 17:512010-01-05 12:25
Reportersyrexy Assigned Touser372 
PrioritynormalSeveritypartial_block 
Status closedResolutionunable to reproduce 
Product Version1.86 
Summary03964: Admin email notification problem
Description

My survey contains an email field (Short free text) with the "/(\w[-.\w]*\w@\w[-.\w]*\w.\w{2,3})/" validation.

If I use test@test.com email for testing purposes, I don't receive the admin notification.

I also noticed that I don't receive the notifications if the email is @mail.ru

I suppose that the server marks it like spam, that's why I do not receive the notification. But I receive the notifications from the admin email, not from email the user enters?!

Is there a way to fix this? I use LimeSurvey for an assessment, and users are waiting for a fast answer!

Additional Information

emailmethod: mail
hosting: Godaddy

TagsNo tags attached.
Attached Files
limesurvey_survey_27874.csv (6,062 bytes)
Bug heat4
Complete LimeSurvey version number (& build)7697
I will donate to the project if issue is resolved
Browser
Database type & versionMySQL 5,0
Server OS (if known)Linux
Webserver software & version (if known)Apache 1.3.33
PHP VersionPHP Version 5.2.5

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Activities

user372

2009-12-07 23:02

  ~10509

Please attach a simple sample survey (survey structure as .csv-file), where we can reproduce the problem - THX!
syrexy

syrexy

2009-12-10 20:14

reporter   ~10527

I've attached the sample survey

user372

2009-12-11 01:55

  ~10529

I can't reproduce the error (tested with your attached survey) at the current development branch ==> please upgrade to v1.87RC5, which will be released until Saturday and tell us, if you can reproduce the error - Thx!

user372

2009-12-26 09:43

  ~10683

@ syrexy: can you reproduce the issue at v1.87RC5 (or later)? Please provide feedback or we'll close that ticket - Thx!

user372

2010-01-05 12:25

  ~10718

Closed due missing feedback!

Issue History

Date Modified Username Field Change
2009-12-07 17:51 syrexy New Issue
2009-12-07 17:51 syrexy Status new => assigned
2009-12-07 17:51 syrexy Assigned To => user372
2009-12-07 17:51 syrexy LimeSurvey build number => 7697
2009-12-07 17:51 syrexy Database & DB-Version => MySQL 5,0
2009-12-07 17:51 syrexy Operating System (Server) => Linux
2009-12-07 17:51 syrexy Webserver => Apache 1.3.33
2009-12-07 17:51 syrexy PHP Version => PHP Version 5.2.5
2009-12-07 23:02 user372 Note Added: 10509
2009-12-07 23:02 user372 Status assigned => feedback
2009-12-10 20:08 syrexy File Added: limesurvey_survey_27874.csv
2009-12-10 20:14 syrexy Note Added: 10527
2009-12-11 01:55 user372 Note Added: 10529
2009-12-26 09:43 user372 Note Added: 10683
2010-01-05 12:25 user372 Note Added: 10718
2010-01-05 12:25 user372 Status feedback => closed
2010-01-05 12:25 user372 Resolution open => unable to reproduce