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IDProjectCategoryView StatusDate SubmittedLast Update
03912Bug reportsStatisticspublic2009-11-27 19:552009-11-28 10:01
Reportercamila Assigned Touser372 
PrioritynormalSeverityminor 
Status closedResolutionno change required 
Product Version1.86 
Summary03912: Graphs not loading
Description

Hello, first of all I should say that I understand nothing of programing and PHP, yet by following your instructions I managed to install Lime Survey. The problem happens when after the survey I select "show graphics" and not only the time of process exceeds that which was previously set (I don't know where to change that) but I also get the following error message:

Warning: imagepng() [function.imagepng]: Unable to open '(...)www/limesurvey/tmp/377ae3c0dd18363222431d5b146d94c0.png' for writing: Permission denied in (...)www/limesurvey/classes/pchart/pchart/pCache.class on line 78

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user372

2009-11-28 10:01

  ~10296

That's no bug - you have permission problem on the tmp-directory ==> it is NOT writeable, therefore the graph can't be generated ==> read the documentation or search the forum!
http://docs.limesurvey.org/tiki-index.php?page=Installation&structure=English+Instructions+for+LimeSurvey#Set_Directory_permissions

Issue History

Date Modified Username Field Change
2009-11-27 19:55 camila New Issue
2009-11-27 19:55 camila Status new => assigned
2009-11-27 19:55 camila Assigned To => user372
2009-11-28 10:01 user372 Note Added: 10296
2009-11-28 10:01 user372 Status assigned => closed
2009-11-28 10:01 user372 Resolution open => no change required