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IDProjectCategoryView StatusDate SubmittedLast Update
20747Bug reports_ Unknownpublic2026-09-30 15:312026-10-01 16:23
Reportertademo Assigned Toeusweisker  
PrioritynoneSeveritycrash 
Status resolvedResolutionno change required 
Product Version7.4.x 
Summary20747: missing file "_tutorial_menu.php"
Description

After a manual upgrade to version 7.4.0, the following server error occurs:

500: Internal Server Error - DashboardController cannot find the requested view "/admin/super/_tutorial_menu".
An internal error occurred while the web server was processing the request.
Please contact the administrator to report this issue.

Cause:
Missing file "limesurvey/application/views/admin/super/_tutorial_menu.php"

Workaround:
Create a file named "_tutorial_menu.php" (even an empty one).

Steps To Reproduce

Steps to reproduce

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Expected result

(Write here what you expected to happen)

Actual result

(Write here what happened instead)

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)7.4.0 build 260928
I will donate to the project if issue is resolvedNo
Browserany
Database type & versionmysql
Server OS (if known)linux
Webserver software & version (if known)
PHP Version8.4

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Activities

eusweisker

eusweisker

2026-09-30 17:23

manager   ~86117

Last edited: 2026-09-30 17:24

Hello :)
Could you please verify against this commit https://github.com/LimeSurvey/LimeSurvey/commit/67aecf2beb92932b1a97037de7815e5807cc53e7 whether you've updated application/views/admin/super/_help_menu.php as well?
Next after that please check the caches in tmp/assets/ and tmp/runtime/
c_schmitz

c_schmitz

2026-09-30 17:27

administrator   ~86118

Last edited: 2026-09-30 17:27

This is most likely your server op cache. Restart PHP-FPM / the web server (or call opcache_reset()), then delete the dummy file. If the error still comes back, check that application/views/admin/super/_help_menu.php matches the 7.4.0 version.
Nothing in the 7.4.0 refers to such a file.
Another option could be that you did not replace all files with new ones.
tademo

tademo

2026-10-01 12:08

reporter   ~86148

You are absolutely right.
I had my own version of the "_help_menu.php" file, which I was restoring during the manual upgrade.
The ticket can be closed. Thanks for the help.

Issue History

Date Modified Username Field Change
2026-09-30 15:31 tademo New Issue
2026-09-30 17:07 eusweisker Assigned To => eusweisker
2026-09-30 17:07 eusweisker Status new => acknowledged
2026-09-30 17:23 eusweisker Status acknowledged => feedback
2026-09-30 17:23 eusweisker Note Added: 86117
2026-09-30 17:23 eusweisker Bug heat 0 => 2
2026-09-30 17:23 eusweisker Note Edited: 86117
2026-09-30 17:24 eusweisker Note Edited: 86117
2026-09-30 17:24 eusweisker Note Edited: 86117
2026-09-30 17:27 c_schmitz Note Added: 86118
2026-09-30 17:27 c_schmitz Bug heat 2 => 4
2026-09-30 17:27 c_schmitz Note Edited: 86118
2026-10-01 12:08 tademo Note Added: 86148
2026-10-01 12:08 tademo Bug heat 4 => 6
2026-10-01 12:08 tademo Status feedback => assigned
2026-10-01 16:23 eusweisker Status assigned => resolved
2026-10-01 16:23 eusweisker Resolution open => no change required