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IDProjectCategoryView StatusDate SubmittedLast Update
20264Bug reportsEncryptionpublic2025-09-12 15:072025-09-12 15:08
Reportergabrieljenik Assigned Togabrieljenik  
PrioritynoneSeveritypartial_block 
Status assignedResolutionopen 
Product Version6.6.x 
Summary20264: Bounce processing cannot match encrypted participant email addresses.
Description

When email encryption is enabled for a survey, the system stores participant emails in encrypted form and does not decrypt them during bounce processing. As a result,
bounce messages cannot be automatically linked to participant tokens.

Steps To Reproduce

Steps to Reproduce:

1.Set up IMAP

2 Create a survey with participant email addresses encrypted.

  1. Send emails to participants.

  2. Generate a bounce message.

  3. Observe that the system does not mark the participant as bounced.

Expected Behavior:

Bounce processing should handle encrypted emails, either by temporarily decrypting them securely or by another method, to allow automatic matching.

Actual Behavior:

Bounce messages are not matched to participants when email encryption is enabled.

Impact:

. Automatic bounce handling is not possible for encrypted emails.

. Survey administrators must either disable encryption for these surveys or manually process bounces.

TagsNo tags attached.
Bug heat0
Complete LimeSurvey version number (& build)6.x
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMysql
Server OS (if known)
Webserver software & version (if known)
PHP Version6.x

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Issue History

Date Modified Username Field Change
2025-09-12 15:07 gabrieljenik New Issue
2025-09-12 15:08 gabrieljenik Assigned To => gabrieljenik
2025-09-12 15:08 gabrieljenik Status new => assigned