View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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19741 | Bug reports | Question editor | public | 2024-09-10 15:22 | 2024-09-11 12:17 |
Reporter | rami.shenouda | Assigned To | p_teichmann | ||
Priority | none | Severity | crash | ||
Status | assigned | Resolution | open | ||
Product Version | 6.6.x | ||||
Summary | 19741: Out of memory because of adding inline images in questoins/questionGroups description. | ||||
Description | The customer was unable to open their survey and encountered a 500 error. I exported the survey, and its size was 47 MB, even though it only had around 100-140 questions. When I tried to import it, I encountered "out of memory" errors. Upon investigation, I noticed that the user had included base64 images in the questions/questionGroups descriptions, with some of these descriptions being as large as 15 MB. I was debugging this issue with Patrick, and we came to the following conclusions:
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Steps To Reproduce | Steps to reproduce
Expected result
Actual result
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Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | 6.x | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | |||||
Database type & version | MYSQL | ||||
Server OS (if known) | |||||
Webserver software & version (if known) | |||||
PHP Version | 8.x | ||||
related to | 18275 | confirmed | Long free text question cannot handle excessively long input |
This issue should be resolved after we updated to Ckeditor5. |
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related to 18275: Long free text question cannot handle excessively long input We use mediumtext https://mariadb.com/kb/en/mediumtext/ for question and help text (on mariadb) |
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Date Modified | Username | Field | Change |
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2024-09-10 15:22 | rami.shenouda | New Issue | |
2024-09-10 15:22 | rami.shenouda | File Added: 1.png | |
2024-09-10 15:22 | rami.shenouda | File Added: 2.png | |
2024-09-10 15:22 | rami.shenouda | File Added: 3.png | |
2024-09-10 15:22 | rami.shenouda | File Added: 4.png | |
2024-09-10 15:23 | tibor.pacalat | Assigned To | => gabrieljenik |
2024-09-10 15:23 | tibor.pacalat | Status | new => assigned |
2024-09-10 15:30 | tibor.pacalat | Note Added: 80947 | |
2024-09-10 15:30 | tibor.pacalat | Bug heat | 0 => 2 |
2024-09-10 15:52 | DenisChenu | Relationship added | related to 18275 |
2024-09-10 15:54 | DenisChenu | Note Added: 80948 | |
2024-09-10 15:54 | DenisChenu | Bug heat | 2 => 4 |
2024-09-11 12:17 | c_schmitz | Assigned To | gabrieljenik => p_teichmann |