| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 19707 | Bug reports | Survey editing | public | 2024-08-19 14:52 | 2024-10-09 19:45 |
| Reporter | ritapas | Assigned To | tibor.pacalat | ||
| Priority | none | Severity | block | ||
| Status | ready for testing | Resolution | open | ||
| Product Version | 6.6.x | ||||
| Summary | 19707: cannot export participants table to csv | ||||
| Description | Trying to export the participants table doesn't work. It stays forever as in the picture, it doesn't event timeout in my case | ||||
| Steps To Reproduce | Steps to reproduceCreate survey with some participants, inside the survey participants page press Export, then in the export options page press Download CSV file Expected result
Actual result
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| Tags | No tags attached. | ||||
| Bug heat | 24 | ||||
| Complete LimeSurvey version number (& build) | 6.6.0 240729 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Mozilla Firefox 115.12.0esr (32-bit) | ||||
| Database type & version | postgresql13-server-13.11 | ||||
| Server OS (if known) | Red Hat Enterprise Linux release 8.9 (Ootpa) | ||||
| Webserver software & version (if known) | httpd-2.4.37-62 | ||||
| PHP Version | php-fpm-7.4.33-1 | ||||
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also happens with |
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postgresql13-server-13.11 surely : can you check on console ? |
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I've activated debug. Notice: Undefined variable: enableEditorButton in /var/www/html/limesurvey6vanilla/application/views/surveyAdministration/partial/topbar/surveyTopbarRight_view.php on line 16 Notice: Undefined variable: editorEnabled in /var/www/html/limesurvey6vanilla/application/views/surveyAdministration/partial/topbar/surveyTopbarRight_view.php on line 17 On the other hand, the F12 console stays blank except for which however I see in other pages as well Then image-2.png (40,036 bytes) |
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<s>Can not reproduce on 6.6.1 git version of this morning. pgsql 15.8 (Debian 15.8-0+deb12u1)</s> Oh : right : export done, but javascript didn't remove the loading part |
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sorry, I have no way to quickly switch to 6.6.1 |
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I better understand the issue : are you OK
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yes, export is done but screen stays unaccesible, thank you |
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@DenisChenu @tibor.pacalat: I can safely reproduce this with the latest version hosted at xxx.limequery.com as well as a local test system. When exporting responses, the download request is successful and you can download the file. But afterwards, the main screen still shows the loading icon. |
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No JS errors on screen, pressing F5 loads the screen and one can continue working with the system @tibor.pacalat, this was reported by two different customers. Can you assign the issue? |
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