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IDProjectCategoryView StatusDate SubmittedLast Update
19256Bug reportsInstallationpublic2023-11-20 18:202023-12-06 13:31
ReporterSeppeN Assigned Togabrieljenik  
PrioritynoneSeverityblock 
Status closedResolutionno change required 
Product Version6.3.x 
Summary19256: Application runtime path "/opt/bitnami/limesurvey/application/runtime" is not valid.
Description

Hello,
After following the manual on manual updating LS CE and browing to my server, i got the following error:
CException
Application runtime path "/opt/bitnami/limesurvey/application/runtime" is not valid. Please make sure it is a directory writable by the Web server process.

I found this on the forums
https://forums.limesurvey.org/forum/installation-a-update-issues/133901-cexception-application-runtime-path but it doesn't provide any solution.

Steps To Reproduce

Steps to reproduce

We use the AWS EC2 AMI: Limesurvey by bitnami.

Using WinSCP and PHPMyAdmin, we downloaded the whole limesurvey-root directory and did a dump of our database.
I downloaded the newest LS version (3.6.3) from https://community.limesurvey.org/downloads/
I copied the following files from download of the previous version (i believe it was 6.1.x) to the unpacked directory of the new version
/application/config/security.php
/application/config/config.php;
/upload directory

After the new LS-directory was setup, I uploaded it to my aws EC2 instance at the same place.

Expected result

LS working with version 6.3.6

Actual result

an error page :
CException
Application runtime path "/opt/bitnami/limesurvey/application/runtime" is not valid. Please make sure it is a directory writable by the Web server process.

TagsNo tags attached.
Bug heat6
Complete LimeSurvey version number (& build)3.6.3 (from https://community.limesurvey.org/downloads/)
I will donate to the project if issue is resolvedNo
BrowserGoogle Chrome
Database type & versionMySQL, Ver 15.1
Server OS (if known)
Webserver software & version (if known)
PHP VersionPHP 8.1.20

Users monitoring this issue

User List SeppeN

Activities

gabrieljenik

gabrieljenik

2023-11-22 14:44

manager   ~78631

This doesn't seem to be a bug on LS but a situation for "AWS EC2 AMI: Limesurvey by bitnami", right?
SeppeN

SeppeN

2023-11-22 14:54

reporter   ~78633

I didn't really know for certain. Also when using comfortupdate. I get the same error.

If it's not a LS-bug it can be removed/hidden.
gabrieljenik

gabrieljenik

2023-12-06 13:31

manager   ~78891

Please check the permissions https://manual.limesurvey.org/Installation_-_LimeSurvey_CE#Set_directory_permissions

Thanks!

Issue History

Date Modified Username Field Change
2023-11-20 18:20 SeppeN New Issue
2023-11-20 18:22 SeppeN Issue Monitored: SeppeN
2023-11-20 18:22 SeppeN Bug heat 0 => 2
2023-11-22 14:44 gabrieljenik Note Added: 78631
2023-11-22 14:44 gabrieljenik Bug heat 2 => 4
2023-11-22 14:44 gabrieljenik Status new => acknowledged
2023-11-22 14:54 SeppeN Note Added: 78633
2023-11-22 14:54 SeppeN Bug heat 4 => 6
2023-12-06 13:31 gabrieljenik Assigned To => gabrieljenik
2023-12-06 13:31 gabrieljenik Status acknowledged => closed
2023-12-06 13:31 gabrieljenik Resolution open => no change required
2023-12-06 13:31 gabrieljenik Note Added: 78891