View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
18656 | Bug reports | _ Unknown | public | 2023-02-27 14:37 | 2023-05-16 15:55 |
Reporter | jimmi4u | Assigned To | c_schmitz | ||
Priority | none | Severity | crash | ||
Status | closed | Resolution | won't fix | ||
Product Version | 5.6.x | ||||
Summary | 18656: Http 500 and logout after 7th click on pagination in surveyslist | ||||
Description | We are getting a HTTP 500 error in a popup window: after the 7th click on the pagination of the surveys list view. After the error one gets redirected to the login page. | ||||
Steps To Reproduce | Steps to reproduce
Expected resultshould load and display the surveys list on the current page like before Actual resulton the 7th click http500 error in a pop up window as described and the redirect to login screen more detailschecked on fresh install with fresh surveys as well as on a dumped db with 1.050 surveys with the same result. Checked on 5.6.0 and 5.6.3. | ||||
Tags | No tags attached. | ||||
Bug heat | 8 | ||||
Complete LimeSurvey version number (& build) | 5.6.3 | ||||
I will donate to the project if issue is resolved | Yes | ||||
Browser | Chromium & Firefox | ||||
Database type & version | PG14 | ||||
Server OS (if known) | rocky 9.1 | ||||
Webserver software & version (if known) | apache2.4.53 | ||||
PHP Version | 8.0.20 | ||||
What's your PHP memory limit? |
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Pic of my setup, clicked a bunch of time on all pagination buttons without any error. I think we need a video from you to understand. |
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memory_limit = 512M, checked also with 256M, |
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I have to specify this a bit more precisely: the error occurs after clicking 7 times with <= 100 rows per page, 6 times when >100 rows (tested with 250,500,1000 rows per page) |
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Hm the video is just a white page for me. |
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when I download and view it's ok but in the browser it's white, you're wright |
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Got it, can see it now. :) Lemme try to reproduce that. |
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Nop, still can't reproduce locally. Weird. |
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can I provide some other configs? What do u need? |
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btw. just updated to 5.6.8 but the problem still persists... |
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If only you are having this issue, it's most likely related to some server configuration on your side. |
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ok, but on which? could you give me a short guidince on which settings to try/change, or to which settings this error may be related to? |
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hi, you can close the ticket. The issue is solved now. It was redis related, where php-fpm and LS shared the same db, which in that case leads to that behaviour. thanks |
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Closing since it got resolved. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2023-02-27 14:37 | jimmi4u | New Issue | |
2023-02-27 15:05 | c_schmitz | Assigned To | => c_schmitz |
2023-02-27 15:05 | c_schmitz | Status | new => feedback |
2023-02-27 15:05 | c_schmitz | Note Added: 73966 | |
2023-02-27 15:05 | c_schmitz | Bug heat | 0 => 2 |
2023-02-27 15:13 | ollehar | Note Added: 73967 | |
2023-02-27 15:13 | ollehar | File Added: asd.png | |
2023-02-27 15:13 | ollehar | Bug heat | 2 => 4 |
2023-02-27 15:16 | jimmi4u | Note Added: 73968 | |
2023-02-27 15:16 | jimmi4u | Bug heat | 4 => 6 |
2023-02-27 15:16 | jimmi4u | Status | feedback => assigned |
2023-02-27 19:57 | jimmi4u | Note Added: 73975 | |
2023-02-28 11:32 | ollehar | Note Added: 73978 | |
2023-03-01 09:08 | jimmi4u | Note Added: 73992 | |
2023-03-01 10:58 | ollehar | Note Added: 73994 | |
2023-03-01 11:00 | ollehar | Note Added: 73995 | |
2023-03-01 12:34 | jimmi4u | Note Added: 73996 | |
2023-03-01 12:36 | jimmi4u | Note Added: 73997 | |
2023-03-02 11:06 | ollehar | Note Added: 74003 | |
2023-03-03 20:31 | jimmi4u | Note Added: 74029 | |
2023-03-07 11:44 | jimmi4u | Note Added: 74062 | |
2023-05-16 15:55 | tibor.pacalat | Status | assigned => closed |
2023-05-16 15:55 | tibor.pacalat | Resolution | open => won't fix |
2023-05-16 15:55 | tibor.pacalat | Note Added: 75012 | |
2023-05-16 15:55 | tibor.pacalat | Bug heat | 6 => 8 |