| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 18626 | Bug reports | File manager | public | 2023-02-06 17:24 | 2023-02-07 11:38 |
| Reporter | bbraeuer | Assigned To | ollehar | ||
| Priority | none | Severity | partial_block | ||
| Status | closed | Resolution | no change required | ||
| Product Version | 5.6.x | ||||
| Summary | 18626: Question File Upload is not working anymore. | ||||
| Description | Hi, since one of the last updates, we have problems with the file upload question type. Uploading files in a survey is not possible anymore. It does not look like settings problem in the app, because the apache error log shows: The execution of Any ideas where the problem could be here? Sample PDF attached, file size limit is default 10240 kb Kind regards | ||||
| Steps To Reproduce | Steps to reproduceuse File upload question type in a survey Expected resultthe file is upload and the user get a success message Actual resultthe file is not uploaded and there is an error message | ||||
| Tags | No tags attached. | ||||
| Bug heat | 6 | ||||
| Complete LimeSurvey version number (& build) | Version 5.6.4+230206 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | |||||
| Database type & version | MySQL 5.6.51-log | ||||
| Server OS (if known) | |||||
| Webserver software & version (if known) | |||||
| PHP Version | 7.2.24-0ubuntu0.18.04.16 | ||||
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Check permissions in <limesurvey>/tmp/upload . |
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Can you enable debug = 2 in application/config/config.php and try again, please? Paste the complete error message here. |
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Hi, thanks for the reply. <limesurvey>/tmp/upload is like usual 755. It belongs to www-data, the same user the apache is running with. Last successful file upload was on 23.01.23, so it's after the switch to 5.5.0 I have changed the debug level, but the output has not changed, the generic error message in the screenshot stays and there is no exception - what I would expect if php runs into a non writable or existent folder. Kind regards Bildschirmfoto 2023-02-07 um 09.00.36.png (4,544 bytes) Bildschirmfoto 2023-02-07 um 09.00.19.png (4,501 bytes) Bildschirmfoto 2023-02-07 um 08.59.48.png (11,376 bytes) |
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Ok, php.ini ... sys_temp_dir = "/opt/tmp" and this folder belongs another user. Kind regards |
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Glad it worked out. :) |
