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This bug affects 1 person(s).
IDProjectCategoryView StatusLast Update
18505Bug reportsSurvey editingpublic2022-11-23 11:11
Reporterrnck Assigned ToDenisChenu  
Status closedResolutionno change required 
Product Version3.28.x 
Summary18505: Text editor hidden

Text areas are hidden in new and existing surveys. Administrator cannor edit or create surveys. See screenshots.

I updated from 3.28.38 to 3.28.39 on 2022-11-21. And first complaints from users came in on the same day. Therefore I would blame the update for the bug.

Steps To Reproduce

Steps to reproduce

Not sure how to reproduce. But this affects all users on my system.

Expected result

Text elements should be editable.

Actual result

See screenshots

TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)3.28.39+221122
I will donate to the project if issue is resolvedNo
BrowserFirefox, Chrome, Safari (Mac)
Database type & versionmysql Ver 15.1 Distrib 10.3.36-MariaDB, for debian-linux-gnu (x86_64)
Server OS (if known)Debian 10.13
Webserver software & version (if known)apache2 2.4.38-3+deb10u8 amd64 Apache HTTP Server
PHP Version7.4

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2022-11-23 10:22




2022-11-23 10:35

developer   ~72854

Reset asset and try again.
Global settings /General



2022-11-23 10:45

reporter   ~72855

Hi Denis,

thanks for the quick answer. That did the trick.



2022-11-23 10:46

developer   ~72856

It's still an issue : seems to happen a lot …
Something like asset generation done before updating ckeditor ?



2022-11-23 10:48

reporter   ~72857

No, nothing. Only updated LS. Was this first time this happens on my system which is running for a couple of years now.



2022-11-23 11:11

developer   ~72858

I close this one …

Issue History

Date Modified Username Field Change
2022-11-23 10:22 rnck New Issue
2022-11-23 10:22 rnck File Added: Bildschirmfoto 2022-11-23 um 10.13.07.png
2022-11-23 10:22 rnck File Added: Bildschirmfoto 2022-11-23 um 10.13.35.png
2022-11-23 10:35 DenisChenu Note Added: 72854
2022-11-23 10:35 DenisChenu File Added: Capture d’écran du 2022-11-23 10-35-17.png
2022-11-23 10:35 DenisChenu Bug heat 0 => 2
2022-11-23 10:45 rnck Note Added: 72855
2022-11-23 10:45 rnck Bug heat 2 => 4
2022-11-23 10:46 DenisChenu Note Added: 72856
2022-11-23 10:48 rnck Note Added: 72857
2022-11-23 11:11 DenisChenu Assigned To => DenisChenu
2022-11-23 11:11 DenisChenu Status new => closed
2022-11-23 11:11 DenisChenu Resolution open => no change required
2022-11-23 11:11 DenisChenu Note Added: 72858