View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
18411 | Bug reports | Survey participants (Tokens) | public | 2022-10-11 18:16 | 2022-10-18 15:10 |
Reporter | paul.emmines | Assigned To | |||
Priority | none | Severity | partial_block | ||
Status | feedback | Resolution | open | ||
Product Version | 5.4.x | ||||
Summary | 18411: {OPTOUTURL} no longer flags in the survey | ||||
Description | Visiting the {OPTOUTURL} from the invite e-mail no longer seems to add the 'OPT OUT' flag to the e-mail field of the participants list. | ||||
Steps To Reproduce | Steps to reproduceAdd yourself as a participant to the open survey (using closed-access mode) Expected resultAn opt-out message when visiting the URL. Participant e-mail field is now set to Opt-Out, the number of opt-outs increases by 1. Actual resultPage comes up with a blank page when loaded. Returning to the participant list, the participant remains active (the e-mail field remains as 'OK'), and the number of opt-outs is still 0. | ||||
Tags | No tags attached. | ||||
Attached Files | limesurvey_survey_554143.lss (16,208 bytes)
<?xml version="1.0" encoding="UTF-8"?> <document> <LimeSurveyDocType>Survey</LimeSurveyDocType> <DBVersion>491</DBVersion> <languages> <language>en</language> </languages> <groups> <fields> <fieldname>gid</fieldname> <fieldname>sid</fieldname> <fieldname>group_order</fieldname> <fieldname>randomization_group</fieldname> <fieldname>grelevance</fieldname> </fields> <rows> <row> <gid><![CDATA[79]]></gid> <sid><![CDATA[554143]]></sid> <group_order><![CDATA[1]]></group_order> <randomization_group/> <grelevance><![CDATA[1]]></grelevance> </row> </rows> </groups> <group_l10ns> <fields> <fieldname>id</fieldname> <fieldname>gid</fieldname> <fieldname>group_name</fieldname> <fieldname>description</fieldname> <fieldname>language</fieldname> <fieldname>sid</fieldname> <fieldname>group_order</fieldname> <fieldname>randomization_group</fieldname> <fieldname>grelevance</fieldname> </fields> <rows> <row> <id><![CDATA[79]]></id> <gid><![CDATA[79]]></gid> <group_name><![CDATA[My first question group]]></group_name> <language><![CDATA[en]]></language> <sid><![CDATA[554143]]></sid> <group_order><![CDATA[1]]></group_order> <randomization_group/> <grelevance><![CDATA[1]]></grelevance> </row> </rows> </group_l10ns> <questions> <fields> <fieldname>qid</fieldname> <fieldname>parent_qid</fieldname> <fieldname>sid</fieldname> <fieldname>gid</fieldname> <fieldname>type</fieldname> <fieldname>title</fieldname> <fieldname>preg</fieldname> <fieldname>other</fieldname> <fieldname>mandatory</fieldname> <fieldname>encrypted</fieldname> <fieldname>question_order</fieldname> <fieldname>scale_id</fieldname> <fieldname>same_default</fieldname> <fieldname>relevance</fieldname> <fieldname>question_theme_name</fieldname> <fieldname>modulename</fieldname> <fieldname>same_script</fieldname> </fields> <rows> <row> <qid><![CDATA[1024]]></qid> <parent_qid><![CDATA[0]]></parent_qid> <sid><![CDATA[554143]]></sid> <gid><![CDATA[79]]></gid> <type><![CDATA[T]]></type> <title><![CDATA[Q00]]></title> <other><![CDATA[N]]></other> <mandatory><![CDATA[N]]></mandatory> <encrypted><![CDATA[N]]></encrypted> <question_order><![CDATA[1]]></question_order> <scale_id><![CDATA[0]]></scale_id> <same_default><![CDATA[0]]></same_default> <relevance><![CDATA[1]]></relevance> <question_theme_name><![CDATA[longfreetext]]></question_theme_name> <same_script><![CDATA[0]]></same_script> </row> </rows> </questions> <question_l10ns> <fields> <fieldname>id</fieldname> <fieldname>qid</fieldname> <fieldname>question</fieldname> <fieldname>help</fieldname> <fieldname>script</fieldname> <fieldname>language</fieldname> </fields> <rows> <row> <id><![CDATA[1024]]></id> <qid><![CDATA[1024]]></qid> <question><![CDATA[A first example question. Please answer this question:]]></question> <help><![CDATA[This is a question help text.]]></help> <language><![CDATA[en]]></language> </row> </rows> </question_l10ns> <surveys> <fields> <fieldname>sid</fieldname> <fieldname>gsid</fieldname> <fieldname>admin</fieldname> <fieldname>expires</fieldname> <fieldname>startdate</fieldname> <fieldname>adminemail</fieldname> <fieldname>anonymized</fieldname> <fieldname>faxto</fieldname> <fieldname>format</fieldname> <fieldname>savetimings</fieldname> <fieldname>template</fieldname> <fieldname>language</fieldname> <fieldname>additional_languages</fieldname> <fieldname>datestamp</fieldname> <fieldname>usecookie</fieldname> <fieldname>allowregister</fieldname> <fieldname>allowsave</fieldname> <fieldname>autonumber_start</fieldname> <fieldname>autoredirect</fieldname> <fieldname>allowprev</fieldname> <fieldname>printanswers</fieldname> <fieldname>ipaddr</fieldname> <fieldname>ipanonymize</fieldname> <fieldname>refurl</fieldname> <fieldname>showsurveypolicynotice</fieldname> <fieldname>publicstatistics</fieldname> <fieldname>showdatapolicybutton</fieldname> <fieldname>showlegalnoticebutton</fieldname> <fieldname>publicgraphs</fieldname> <fieldname>listpublic</fieldname> <fieldname>htmlemail</fieldname> <fieldname>sendconfirmation</fieldname> <fieldname>tokenanswerspersistence</fieldname> <fieldname>assessments</fieldname> <fieldname>usecaptcha</fieldname> <fieldname>usetokens</fieldname> <fieldname>bounce_email</fieldname> <fieldname>attributedescriptions</fieldname> <fieldname>emailresponseto</fieldname> <fieldname>emailnotificationto</fieldname> <fieldname>tokenlength</fieldname> <fieldname>showxquestions</fieldname> <fieldname>showgroupinfo</fieldname> <fieldname>shownoanswer</fieldname> <fieldname>showqnumcode</fieldname> <fieldname>bouncetime</fieldname> <fieldname>bounceprocessing</fieldname> <fieldname>bounceaccounttype</fieldname> <fieldname>bounceaccounthost</fieldname> <fieldname>bounceaccountpass</fieldname> <fieldname>bounceaccountencryption</fieldname> <fieldname>bounceaccountuser</fieldname> <fieldname>showwelcome</fieldname> <fieldname>showprogress</fieldname> <fieldname>questionindex</fieldname> <fieldname>navigationdelay</fieldname> <fieldname>nokeyboard</fieldname> <fieldname>alloweditaftercompletion</fieldname> <fieldname>googleanalyticsstyle</fieldname> <fieldname>googleanalyticsapikey</fieldname> <fieldname>tokenencryptionoptions</fieldname> </fields> <rows> <row> <sid><![CDATA[554143]]></sid> <gsid><![CDATA[1]]></gsid> <admin><![CDATA[inherit]]></admin> <adminemail><![CDATA[customer.support@communicorpuk.com]]></adminemail> <anonymized><![CDATA[N]]></anonymized> <faxto/> <format><![CDATA[I]]></format> <savetimings><![CDATA[N]]></savetimings> <template><![CDATA[inherit]]></template> <language><![CDATA[en]]></language> <additional_languages/> <datestamp><![CDATA[N]]></datestamp> <usecookie><![CDATA[I]]></usecookie> <allowregister><![CDATA[I]]></allowregister> <allowsave><![CDATA[I]]></allowsave> <autonumber_start><![CDATA[1]]></autonumber_start> <autoredirect><![CDATA[I]]></autoredirect> <allowprev><![CDATA[I]]></allowprev> <printanswers><![CDATA[I]]></printanswers> <ipaddr><![CDATA[N]]></ipaddr> <ipanonymize><![CDATA[N]]></ipanonymize> <refurl><![CDATA[N]]></refurl> <showsurveypolicynotice><![CDATA[0]]></showsurveypolicynotice> <publicstatistics><![CDATA[I]]></publicstatistics> <showdatapolicybutton><![CDATA[0]]></showdatapolicybutton> <showlegalnoticebutton><![CDATA[0]]></showlegalnoticebutton> <publicgraphs><![CDATA[I]]></publicgraphs> <listpublic><![CDATA[I]]></listpublic> <htmlemail><![CDATA[I]]></htmlemail> <sendconfirmation><![CDATA[I]]></sendconfirmation> <tokenanswerspersistence><![CDATA[I]]></tokenanswerspersistence> <assessments><![CDATA[I]]></assessments> <usecaptcha><![CDATA[E]]></usecaptcha> <usetokens><![CDATA[N]]></usetokens> <bounce_email><![CDATA[inherit]]></bounce_email> <emailresponseto><![CDATA[inherit]]></emailresponseto> <emailnotificationto><![CDATA[inherit]]></emailnotificationto> <tokenlength><![CDATA[-1]]></tokenlength> <showxquestions><![CDATA[I]]></showxquestions> <showgroupinfo><![CDATA[I]]></showgroupinfo> <shownoanswer><![CDATA[I]]></shownoanswer> <showqnumcode><![CDATA[I]]></showqnumcode> <bounceprocessing><![CDATA[N]]></bounceprocessing> <showwelcome><![CDATA[I]]></showwelcome> <showprogress><![CDATA[I]]></showprogress> <questionindex><![CDATA[-1]]></questionindex> <navigationdelay><![CDATA[-1]]></navigationdelay> <nokeyboard><![CDATA[I]]></nokeyboard> <alloweditaftercompletion><![CDATA[I]]></alloweditaftercompletion> <tokenencryptionoptions><![CDATA[{ "enabled":"Y","columns":{ "firstname":"N","lastname":"N","email":"N" } }]]></tokenencryptionoptions> </row> </rows> </surveys> <surveys_languagesettings> <fields> <fieldname>surveyls_survey_id</fieldname> <fieldname>surveyls_language</fieldname> <fieldname>surveyls_title</fieldname> <fieldname>surveyls_description</fieldname> <fieldname>surveyls_welcometext</fieldname> <fieldname>surveyls_endtext</fieldname> <fieldname>surveyls_policy_notice</fieldname> <fieldname>surveyls_policy_error</fieldname> <fieldname>surveyls_policy_notice_label</fieldname> <fieldname>surveyls_legal_notice</fieldname> <fieldname>surveyls_url</fieldname> <fieldname>surveyls_urldescription</fieldname> <fieldname>surveyls_email_invite_subj</fieldname> <fieldname>surveyls_email_invite</fieldname> <fieldname>surveyls_email_remind_subj</fieldname> <fieldname>surveyls_email_remind</fieldname> <fieldname>surveyls_email_register_subj</fieldname> <fieldname>surveyls_email_register</fieldname> <fieldname>surveyls_email_confirm_subj</fieldname> <fieldname>surveyls_email_confirm</fieldname> <fieldname>surveyls_dateformat</fieldname> <fieldname>surveyls_attributecaptions</fieldname> <fieldname>email_admin_notification_subj</fieldname> <fieldname>email_admin_notification</fieldname> <fieldname>email_admin_responses_subj</fieldname> <fieldname>email_admin_responses</fieldname> <fieldname>surveyls_numberformat</fieldname> <fieldname>attachments</fieldname> </fields> <rows> <row> <surveyls_survey_id><![CDATA[554143]]></surveyls_survey_id> <surveyls_language><![CDATA[en]]></surveyls_language> <surveyls_title><![CDATA[Testing opt out]]></surveyls_title> <surveyls_description/> <surveyls_welcometext/> <surveyls_endtext/> <surveyls_policy_notice/> <surveyls_policy_notice_label/> <surveyls_url/> <surveyls_urldescription/> <surveyls_email_invite_subj><![CDATA[Invitation to participate in a survey]]></surveyls_email_invite_subj> <surveyls_email_invite><![CDATA[Dear {FIRSTNAME},<br /> <br /> You have been invited to participate in a survey.<br /> <br /> The survey is titled:<br /> "{SURVEYNAME}"<br /> <br /> "{SURVEYDESCRIPTION}"<br /> <br /> To participate, please click on the link below.<br /> <br /> Sincerely,<br /> <br /> {ADMINNAME} ({ADMINEMAIL})<br /> <br /> ----------------------------------------------<br /> Click here to do the survey:<br /> {SURVEYURL}<br /> <br /> If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:<br /> {OPTOUTURL}<br /> <br /> If you are blacklisted but want to participate in this survey and want to receive invitations please click the following link:<br /> {OPTINURL}]]></surveyls_email_invite> <surveyls_email_remind_subj><![CDATA[Reminder to participate in a survey]]></surveyls_email_remind_subj> <surveyls_email_remind><![CDATA[Dear {FIRSTNAME},<br /> <br /> Recently we invited you to participate in a survey.<br /> <br /> We note that you have not yet completed the survey, and wish to remind you that the survey is still available should you wish to take part.<br /> <br /> The survey is titled:<br /> "{SURVEYNAME}"<br /> <br /> "{SURVEYDESCRIPTION}"<br /> <br /> To participate, please click on the link below.<br /> <br /> Sincerely,<br /> <br /> {ADMINNAME} ({ADMINEMAIL})<br /> <br /> ----------------------------------------------<br /> Click here to do the survey:<br /> {SURVEYURL}<br /> <br /> If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:<br /> {OPTOUTURL}]]></surveyls_email_remind> <surveyls_email_register_subj><![CDATA[Survey registration confirmation]]></surveyls_email_register_subj> <surveyls_email_register><![CDATA[Dear {FIRSTNAME},<br /> <br /> You, or someone using your email address, have registered to participate in an online survey titled {SURVEYNAME}.<br /> <br /> To complete this survey, click on the following URL:<br /> <br /> {SURVEYURL}<br /> <br /> If you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact {ADMINNAME} at {ADMINEMAIL}.]]></surveyls_email_register> <surveyls_email_confirm_subj><![CDATA[Confirmation of your participation in our survey]]></surveyls_email_confirm_subj> <surveyls_email_confirm><![CDATA[Dear {FIRSTNAME},<br /> <br /> This email is to confirm that you have completed the survey titled {SURVEYNAME} and your response has been saved. Thank you for participating.<br /> <br /> If you have any further questions about this email, please contact {ADMINNAME} on {ADMINEMAIL}.<br /> <br /> Sincerely,<br /> <br /> {ADMINNAME}]]></surveyls_email_confirm> <surveyls_dateformat><![CDATA[9]]></surveyls_dateformat> <email_admin_notification_subj><![CDATA[Response submission for survey {SURVEYNAME}]]></email_admin_notification_subj> <email_admin_notification><![CDATA[Hello,<br /> <br /> A new response was submitted for your survey '{SURVEYNAME}'.<br /> <br /> Click the following link to see the individual response:<br /> {VIEWRESPONSEURL}<br /> <br /> Click the following link to edit the individual response:<br /> {EDITRESPONSEURL}<br /> <br /> View statistics by clicking here:<br /> {STATISTICSURL}]]></email_admin_notification> <email_admin_responses_subj><![CDATA[Response submission for survey {SURVEYNAME} with results]]></email_admin_responses_subj> <email_admin_responses><![CDATA[Hello,<br /> <br /> A new response was submitted for your survey '{SURVEYNAME}'.<br /> <br /> Click the following link to see the individual response:<br /> {VIEWRESPONSEURL}<br /> <br /> Click the following link to edit the individual response:<br /> {EDITRESPONSEURL}<br /> <br /> View statistics by clicking here:<br /> {STATISTICSURL}<br /> <br /> <br /> The following answers were given by the participant:<br /> {ANSWERTABLE}]]></email_admin_responses> <surveyls_numberformat><![CDATA[0]]></surveyls_numberformat> </row> </rows> </surveys_languagesettings> <themes> <theme> <sid>554143</sid> <template_name>fruity</template_name> <config> <options>inherit</options> </config> </theme> </themes> <themes_inherited> <theme> <sid>554143</sid> <template_name>fruity</template_name> <config> <options> <ajaxmode>off</ajaxmode> <brandlogo>on</brandlogo> <brandlogofile>image::theme::files/logo.png</brandlogofile> <container>on</container> <backgroundimage>off</backgroundimage> <animatebody>off</animatebody> <bodyanimation>fadeInRight</bodyanimation> <bodyanimationduration>500</bodyanimationduration> <animatequestion>off</animatequestion> <questionanimation>flipInX</questionanimation> <questionanimationduration>500</questionanimationduration> <animatealert>off</animatealert> <alertanimation>shake</alertanimation> <alertanimationduration>500</alertanimationduration> <font>noto</font> <bodybackgroundcolor>#ffffff</bodybackgroundcolor> <fontcolor>#444444</fontcolor> <questionbackgroundcolor>#ffffff</questionbackgroundcolor> <questionborder>on</questionborder> <questioncontainershadow>on</questioncontainershadow> <checkicon>f00c</checkicon> <animatecheckbox>on</animatecheckbox> <checkboxanimation>rubberBand</checkboxanimation> <checkboxanimationduration>500</checkboxanimationduration> <animateradio>on</animateradio> <radioanimation>zoomIn</radioanimation> <radioanimationduration>500</radioanimationduration> <zebrastriping>off</zebrastriping> <stickymatrixheaders>off</stickymatrixheaders> <greyoutselected>off</greyoutselected> <hideprivacyinfo>off</hideprivacyinfo> <crosshover>off</crosshover> <showpopups>1</showpopups> <showclearall>off</showclearall> <questionhelptextposition>top</questionhelptextposition> <notables>1</notables> </options> </config> </theme> </themes_inherited> </document> | ||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | Limesurvey Cloud 5.4.3 (most recent build) | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Mozilla Firefox | ||||
Database type & version | Cloud 5.4.3 | ||||
Server OS (if known) | |||||
Webserver software & version (if known) | |||||
PHP Version | Cloud 5.4.3 | ||||
Couldn't reproduce it so far. |
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Can send you a screen video of the issue occuring but will be too big for the upload! |
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Upload it to google drive and share the link? |
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Here you go: |
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Can you try copying the link and pasting it in the browser? |
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Same result - loaded to a blank page in both Firefox and Chrome, plus Safari on my phone. Opt-out count is still set at 0 and e-mail field is 'OK.' |
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I am sorry. I couldn't reproduce it. Please, can you try from your cell phone as to make sure it is not a firwall issue? Thanks |
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Date Modified | Username | Field | Change |
---|---|---|---|
2022-10-11 18:16 | paul.emmines | New Issue | |
2022-10-11 18:16 | paul.emmines | File Added: limesurvey_survey_554143.lss | |
2022-10-11 22:32 | gabrieljenik | Assigned To | => gabrieljenik |
2022-10-11 22:32 | gabrieljenik | Status | new => assigned |
2022-10-13 18:09 | gabrieljenik | Status | assigned => acknowledged |
2022-10-13 18:09 | gabrieljenik | Note Added: 72244 | |
2022-10-13 18:09 | gabrieljenik | Bug heat | 0 => 2 |
2022-10-14 19:03 | paul.emmines | Note Added: 72259 | |
2022-10-14 19:03 | paul.emmines | Bug heat | 2 => 4 |
2022-10-14 19:07 | gabrieljenik | Note Added: 72260 | |
2022-10-14 19:11 | paul.emmines | Note Added: 72261 | |
2022-10-14 19:36 | gabrieljenik | Note Added: 72262 | |
2022-10-15 16:20 | paul.emmines | Note Added: 72269 | |
2022-10-18 15:10 | gabrieljenik | Note Added: 72330 | |
2022-10-18 15:10 | gabrieljenik | Assigned To | gabrieljenik => |
2022-10-18 15:10 | gabrieljenik | Status | acknowledged => feedback |