No lss or lsa ?
No way to reproduce …

lss attached
The problem is for example for questions 2703 and 2740

Any update about this?
Thanks

From what we have been reviewing the behaviour is happening, but it is to highlight that we believe it may only be happening to questions which are not relevant for the given response (which were not shown during the survey taking process).

Can you confirm this only happens to non-relevant questions?
What kind of export are you using? Individual export or mass response export?

Unfortunately this is not the case.
Some of the answers not included in any report are of mandatory questions.
The problem affects both the Responses -> Survey responses -> View response details function and the export in any format.
I attach the example from one of the submitted answers that are affected by the problem.
The answers stored in the database are shown in the image.
Thanks for the support.

Please, can you include an LSA and point us to a specific response where this is happening?

lsa attached.
I had to import the survey into our testing environment to anonymize tokens so sid and other ids have changed.
Responses affected by the problem are for example 37, 41, 42 but there are many ore.
Not all the answers are "missing" the same values.
Data is correctly stored in the database.

Ohh I understand now!
For specific questions, the response is on the DB, but is showing empty on the individual response view, right?

I thought the row for the whole question was not shown (which could happen if question was not asked).

The response is shown on the queXML export.

image.png (24,587 bytes)   

image.png (24,587 bytes)   

Sorry for not being able to fully explain the problem.
The problem is both in viewing a single response and in the export of the responses in all formats.
I have to provide the export of all responses in csv or Excel format.
Could you please further investigate the problem?
Thanks

I think the is because of the "<" sign used on the answer option.
Can Iask you to remove it and try again? (Just a sa temporary workaround)
Or use "<" as a replacement for "<" (please, try it on a test env)

Thanks very much for the hint.
Changing the answers options, display and export of responses is now working.

Glad workaround works.
Still an issue!