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This bug affects 1 person(s).
IDProjectCategoryView StatusLast Update
18101Bug reportsErgonomypublic2022-05-18 14:54
ReportergeraldC Assigned Togabrieljenik  
Status newResolutionopen 
Product Version5.3.x 
Summary18101: Spinning hexagon continues to spin although file is correctly downloaded

When downloading a response statistics file in .XLSX format, the hexagon with the mention : "Please wait, loading data..." continues to spin forever, although the file is already downloaded

Steps To Reproduce

Steps to reproduce

View the statistics of responses of a survey,
choose "Excel" Output format, and
click on the "View Statistics" button.

Expected result

Exports a .XLSX file,
The spinning hexagon with the text "Please wait, loading data...", should stop or disappear when the download is complete.

Actual result

Exports a .XLSX file.
The moving hexagon below with the text "Please wait, loading data..." appears but continues to spin forever (although the file has already been downloaded).
TagsNo tags attached.
Bug heat2
Complete LimeSurvey version number (& build)5.3.12
I will donate to the project if issue is resolvedNo
BrowserFirefox, Chrome
Database type & versionn/a
Server OS (if known)Debian 4.19.208-1
Webserver software & version (if known)Apache/2.4.38
PHP Version7.4

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2022-05-18 14:54

manager   ~69783

Will review to confirm it.

Issue History

Date Modified Username Field Change
2022-05-12 11:41 geraldC New Issue
2022-05-18 14:54 gabrieljenik Assigned To => gabrieljenik
2022-05-18 14:54 gabrieljenik Status new => assigned
2022-05-18 14:54 gabrieljenik Status assigned => new
2022-05-18 14:54 gabrieljenik Note Added: 69783
2022-05-18 14:54 gabrieljenik Bug heat 0 => 2