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This bug affects 1 person(s).
 2
IDProjectCategoryView StatusLast Update
17816Bug reportsResponse browsingpublic2021-12-22 15:11
ReporterAlfNathan Assigned ToDenisChenu  
PrioritynoneSeverityminor 
Status closedResolutionduplicate 
Product Version5.2.x 
Fixed in Version5.2.x 
Summary17816: 500 Internal Server Error when clicking VIEWRESPONSEURL in admin e-mail
Description

When an admin e-mail is sent on receipt of a response, the URL to see the individual response (i.e. {VIEWRESPONSEURL} e-mail template variable), for example https://server/index.php/responses/view?surveyId=123&id=1 generates the following error:

500: Internal Server Error
Call to a member function getAttributes() on null

If you click on either the edit or statistics link first it works fine - only fails when clicking on it first. Happens in Edge, Chrome and Firefox.

Steps To Reproduce

Steps to reproduce

1) Create a new survey with a question.
2) Under Notifications and Settings, for "Send basic admin notification email to", set Inherit to Off and enter your e-mail address.
3) Under Email templates, for the Basic admin notification, there should be something similar to:
Hello,

A new response was submitted for your survey '{SURVEYNAME}'.

Click the following link to see the individual response:
{VIEWRESPONSEURL}

Click the following link to edit the individual response:
{EDITRESPONSEURL}

View statistics by clicking here:
{STATISTICSURL}

4) Activate the survey and complete a response.
5) On the received admin e-mail, click the link to see the individual response (do not click on any of the others first) in a different browser or private/incognito window.

Expected result

Display the response view page

Actual result

Receive 500: Internal Server Error

TagsNo tags attached.
Attached Files
Limesurvey_202112221216.png (52,284 bytes)   
Limesurvey_202112221216.png (52,284 bytes)   
limesurvey_survey_921953.lss (15,265 bytes)   
<?xml version="1.0" encoding="UTF-8"?>
<document>
 <LimeSurveyDocType>Survey</LimeSurveyDocType>
 <DBVersion>477</DBVersion>
 <languages>
  <language>en</language>
 </languages>
 <groups>
  <fields>
   <fieldname>gid</fieldname>
   <fieldname>sid</fieldname>
   <fieldname>group_order</fieldname>
   <fieldname>randomization_group</fieldname>
   <fieldname>grelevance</fieldname>
  </fields>
  <rows>
   <row>
    <gid><![CDATA[3417]]></gid>
    <sid><![CDATA[921953]]></sid>
    <group_order><![CDATA[1]]></group_order>
    <randomization_group/>
    <grelevance><![CDATA[1]]></grelevance>
   </row>
  </rows>
 </groups>
 <group_l10ns>
  <fields>
   <fieldname>id</fieldname>
   <fieldname>gid</fieldname>
   <fieldname>group_name</fieldname>
   <fieldname>description</fieldname>
   <fieldname>language</fieldname>
   <fieldname>sid</fieldname>
   <fieldname>group_order</fieldname>
   <fieldname>randomization_group</fieldname>
   <fieldname>grelevance</fieldname>
  </fields>
  <rows>
   <row>
    <id><![CDATA[4126]]></id>
    <gid><![CDATA[3417]]></gid>
    <group_name><![CDATA[My first question group]]></group_name>
    <language><![CDATA[en]]></language>
    <sid><![CDATA[921953]]></sid>
    <group_order><![CDATA[1]]></group_order>
    <randomization_group/>
    <grelevance><![CDATA[1]]></grelevance>
   </row>
  </rows>
 </group_l10ns>
 <questions>
  <fields>
   <fieldname>qid</fieldname>
   <fieldname>parent_qid</fieldname>
   <fieldname>sid</fieldname>
   <fieldname>gid</fieldname>
   <fieldname>type</fieldname>
   <fieldname>title</fieldname>
   <fieldname>preg</fieldname>
   <fieldname>other</fieldname>
   <fieldname>mandatory</fieldname>
   <fieldname>question_order</fieldname>
   <fieldname>scale_id</fieldname>
   <fieldname>same_default</fieldname>
   <fieldname>relevance</fieldname>
   <fieldname>modulename</fieldname>
   <fieldname>encrypted</fieldname>
   <fieldname>question_theme_name</fieldname>
  </fields>
  <rows>
   <row>
    <qid><![CDATA[42184]]></qid>
    <parent_qid><![CDATA[0]]></parent_qid>
    <sid><![CDATA[921953]]></sid>
    <gid><![CDATA[3417]]></gid>
    <type><![CDATA[T]]></type>
    <title><![CDATA[Q00]]></title>
    <other><![CDATA[N]]></other>
    <mandatory><![CDATA[N]]></mandatory>
    <question_order><![CDATA[1]]></question_order>
    <scale_id><![CDATA[0]]></scale_id>
    <same_default><![CDATA[0]]></same_default>
    <relevance><![CDATA[1]]></relevance>
    <encrypted><![CDATA[N]]></encrypted>
    <question_theme_name><![CDATA[longfreetext]]></question_theme_name>
   </row>
  </rows>
 </questions>
 <question_l10ns>
  <fields>
   <fieldname>id</fieldname>
   <fieldname>qid</fieldname>
   <fieldname>question</fieldname>
   <fieldname>help</fieldname>
   <fieldname>language</fieldname>
   <fieldname>script</fieldname>
  </fields>
  <rows>
   <row>
    <id><![CDATA[54859]]></id>
    <qid><![CDATA[42184]]></qid>
    <question><![CDATA[A first example question. Please answer this question:]]></question>
    <help><![CDATA[This is a question help text.]]></help>
    <language><![CDATA[en]]></language>
   </row>
  </rows>
 </question_l10ns>
 <surveys>
  <fields>
   <fieldname>sid</fieldname>
   <fieldname>admin</fieldname>
   <fieldname>expires</fieldname>
   <fieldname>startdate</fieldname>
   <fieldname>adminemail</fieldname>
   <fieldname>anonymized</fieldname>
   <fieldname>faxto</fieldname>
   <fieldname>format</fieldname>
   <fieldname>savetimings</fieldname>
   <fieldname>template</fieldname>
   <fieldname>language</fieldname>
   <fieldname>additional_languages</fieldname>
   <fieldname>datestamp</fieldname>
   <fieldname>usecookie</fieldname>
   <fieldname>allowregister</fieldname>
   <fieldname>allowsave</fieldname>
   <fieldname>autonumber_start</fieldname>
   <fieldname>autoredirect</fieldname>
   <fieldname>allowprev</fieldname>
   <fieldname>printanswers</fieldname>
   <fieldname>ipaddr</fieldname>
   <fieldname>refurl</fieldname>
   <fieldname>publicstatistics</fieldname>
   <fieldname>publicgraphs</fieldname>
   <fieldname>listpublic</fieldname>
   <fieldname>htmlemail</fieldname>
   <fieldname>tokenanswerspersistence</fieldname>
   <fieldname>assessments</fieldname>
   <fieldname>usecaptcha</fieldname>
   <fieldname>usetokens</fieldname>
   <fieldname>bounce_email</fieldname>
   <fieldname>attributedescriptions</fieldname>
   <fieldname>emailresponseto</fieldname>
   <fieldname>emailnotificationto</fieldname>
   <fieldname>tokenlength</fieldname>
   <fieldname>showxquestions</fieldname>
   <fieldname>showgroupinfo</fieldname>
   <fieldname>shownoanswer</fieldname>
   <fieldname>showqnumcode</fieldname>
   <fieldname>bouncetime</fieldname>
   <fieldname>bounceprocessing</fieldname>
   <fieldname>bounceaccounttype</fieldname>
   <fieldname>bounceaccounthost</fieldname>
   <fieldname>bounceaccountpass</fieldname>
   <fieldname>bounceaccountencryption</fieldname>
   <fieldname>bounceaccountuser</fieldname>
   <fieldname>showwelcome</fieldname>
   <fieldname>showprogress</fieldname>
   <fieldname>navigationdelay</fieldname>
   <fieldname>nokeyboard</fieldname>
   <fieldname>alloweditaftercompletion</fieldname>
   <fieldname>googleanalyticsstyle</fieldname>
   <fieldname>googleanalyticsapikey</fieldname>
   <fieldname>sendconfirmation</fieldname>
   <fieldname>questionindex</fieldname>
   <fieldname>gsid</fieldname>
   <fieldname>showsurveypolicynotice</fieldname>
   <fieldname>tokenencryptionoptions</fieldname>
   <fieldname>ipanonymize</fieldname>
  </fields>
  <rows>
   <row>
    <sid><![CDATA[921953]]></sid>
    <admin><![CDATA[Alfred S Nathan]]></admin>
    <adminemail><![CDATA[AlfredSpikeNathan@gwynedd.llyw.cymru]]></adminemail>
    <anonymized><![CDATA[N]]></anonymized>
    <format><![CDATA[I]]></format>
    <savetimings><![CDATA[N]]></savetimings>
    <template><![CDATA[inherit]]></template>
    <language><![CDATA[en]]></language>
    <additional_languages/>
    <datestamp><![CDATA[N]]></datestamp>
    <usecookie><![CDATA[I]]></usecookie>
    <allowregister><![CDATA[I]]></allowregister>
    <allowsave><![CDATA[I]]></allowsave>
    <autonumber_start><![CDATA[0]]></autonumber_start>
    <autoredirect><![CDATA[I]]></autoredirect>
    <allowprev><![CDATA[I]]></allowprev>
    <printanswers><![CDATA[I]]></printanswers>
    <ipaddr><![CDATA[N]]></ipaddr>
    <refurl><![CDATA[N]]></refurl>
    <publicstatistics><![CDATA[I]]></publicstatistics>
    <publicgraphs><![CDATA[I]]></publicgraphs>
    <listpublic><![CDATA[I]]></listpublic>
    <htmlemail><![CDATA[I]]></htmlemail>
    <tokenanswerspersistence><![CDATA[I]]></tokenanswerspersistence>
    <assessments><![CDATA[I]]></assessments>
    <usecaptcha><![CDATA[E]]></usecaptcha>
    <usetokens><![CDATA[N]]></usetokens>
    <bounce_email><![CDATA[inherit]]></bounce_email>
    <emailresponseto><![CDATA[inherit]]></emailresponseto>
    <emailnotificationto><![CDATA[AlfredSpikeNathan@gwynedd.llyw.cymru]]></emailnotificationto>
    <tokenlength><![CDATA[-1]]></tokenlength>
    <showxquestions><![CDATA[I]]></showxquestions>
    <showgroupinfo><![CDATA[I]]></showgroupinfo>
    <shownoanswer><![CDATA[I]]></shownoanswer>
    <showqnumcode><![CDATA[I]]></showqnumcode>
    <bounceprocessing><![CDATA[N]]></bounceprocessing>
    <showwelcome><![CDATA[I]]></showwelcome>
    <showprogress><![CDATA[I]]></showprogress>
    <navigationdelay><![CDATA[-1]]></navigationdelay>
    <nokeyboard><![CDATA[I]]></nokeyboard>
    <alloweditaftercompletion><![CDATA[I]]></alloweditaftercompletion>
    <googleanalyticsstyle><![CDATA[0]]></googleanalyticsstyle>
    <googleanalyticsapikey/>
    <sendconfirmation><![CDATA[I]]></sendconfirmation>
    <questionindex><![CDATA[-1]]></questionindex>
    <gsid><![CDATA[1]]></gsid>
    <showsurveypolicynotice><![CDATA[0]]></showsurveypolicynotice>
    <tokenencryptionoptions/>
    <ipanonymize><![CDATA[N]]></ipanonymize>
   </row>
  </rows>
 </surveys>
 <surveys_languagesettings>
  <fields>
   <fieldname>surveyls_survey_id</fieldname>
   <fieldname>surveyls_language</fieldname>
   <fieldname>surveyls_title</fieldname>
   <fieldname>surveyls_description</fieldname>
   <fieldname>surveyls_welcometext</fieldname>
   <fieldname>surveyls_endtext</fieldname>
   <fieldname>surveyls_url</fieldname>
   <fieldname>surveyls_urldescription</fieldname>
   <fieldname>surveyls_email_invite_subj</fieldname>
   <fieldname>surveyls_email_invite</fieldname>
   <fieldname>surveyls_email_remind_subj</fieldname>
   <fieldname>surveyls_email_remind</fieldname>
   <fieldname>surveyls_email_register_subj</fieldname>
   <fieldname>surveyls_email_register</fieldname>
   <fieldname>surveyls_email_confirm_subj</fieldname>
   <fieldname>surveyls_email_confirm</fieldname>
   <fieldname>surveyls_dateformat</fieldname>
   <fieldname>surveyls_numberformat</fieldname>
   <fieldname>email_admin_notification_subj</fieldname>
   <fieldname>email_admin_notification</fieldname>
   <fieldname>email_admin_responses_subj</fieldname>
   <fieldname>email_admin_responses</fieldname>
   <fieldname>surveyls_attributecaptions</fieldname>
   <fieldname>attachments</fieldname>
   <fieldname>surveyls_policy_notice</fieldname>
   <fieldname>surveyls_policy_error</fieldname>
   <fieldname>surveyls_policy_notice_label</fieldname>
  </fields>
  <rows>
   <row>
    <surveyls_survey_id><![CDATA[921953]]></surveyls_survey_id>
    <surveyls_language><![CDATA[en]]></surveyls_language>
    <surveyls_title><![CDATA[Test Survey]]></surveyls_title>
    <surveyls_description/>
    <surveyls_welcometext/>
    <surveyls_endtext/>
    <surveyls_url/>
    <surveyls_urldescription/>
    <surveyls_email_invite_subj><![CDATA[Invitation to participate in a survey]]></surveyls_email_invite_subj>
    <surveyls_email_invite><![CDATA[Dear {FIRSTNAME},

you have been invited to participate in a survey.

The survey is titled:
"{SURVEYNAME}"

"{SURVEYDESCRIPTION}"

To participate, please click on the link below.

Sincerely,

{ADMINNAME} ({ADMINEMAIL})

----------------------------------------------
Click here to do the survey:
{SURVEYURL}

If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:
{OPTOUTURL}

If you are blacklisted but want to participate in this survey and want to receive invitations please click the following link:
{OPTINURL}]]></surveyls_email_invite>
    <surveyls_email_remind_subj><![CDATA[Reminder to participate in a survey]]></surveyls_email_remind_subj>
    <surveyls_email_remind><![CDATA[Dear {FIRSTNAME},

Recently we invited you to participate in a survey.

We note that you have not yet completed the survey, and wish to remind you that the survey is still available should you wish to take part.

The survey is titled:
"{SURVEYNAME}"

"{SURVEYDESCRIPTION}"

To participate, please click on the link below.

Sincerely,

{ADMINNAME} ({ADMINEMAIL})

----------------------------------------------
Click here to do the survey:
{SURVEYURL}

If you do not want to participate in this survey and don't want to receive any more invitations please click the following link:
{OPTOUTURL}]]></surveyls_email_remind>
    <surveyls_email_register_subj><![CDATA[Survey registration confirmation]]></surveyls_email_register_subj>
    <surveyls_email_register><![CDATA[Dear {FIRSTNAME},

You, or someone using your email address, have registered to participate in an online survey titled {SURVEYNAME}.

To complete this survey, click on the following URL:

{SURVEYURL}

If you have any questions about this survey, or if you did not register to participate and believe this email is in error, please contact {ADMINNAME} at {ADMINEMAIL}.]]></surveyls_email_register>
    <surveyls_email_confirm_subj><![CDATA[Confirmation of your participation in our survey]]></surveyls_email_confirm_subj>
    <surveyls_email_confirm><![CDATA[Dear {FIRSTNAME},

this email is to confirm that you have completed the survey titled {SURVEYNAME} and your response has been saved. Thank you for participating.

If you have any further questions about this email, please contact {ADMINNAME} on {ADMINEMAIL}.

Sincerely,

{ADMINNAME}]]></surveyls_email_confirm>
    <surveyls_dateformat><![CDATA[9]]></surveyls_dateformat>
    <surveyls_numberformat><![CDATA[0]]></surveyls_numberformat>
    <email_admin_notification_subj><![CDATA[Response submission for survey {SURVEYNAME}]]></email_admin_notification_subj>
    <email_admin_notification><![CDATA[Hello,

A new response was submitted for your survey '{SURVEYNAME}'.

Click the following link to see the individual response:
{VIEWRESPONSEURL}

Click the following link to edit the individual response:
{EDITRESPONSEURL}

View statistics by clicking here:
{STATISTICSURL}]]></email_admin_notification>
    <email_admin_responses_subj><![CDATA[Response submission for survey {SURVEYNAME} with results]]></email_admin_responses_subj>
    <email_admin_responses><![CDATA[Hello,

A new response was submitted for your survey '{SURVEYNAME}'.

Click the following link to see the individual response:
{VIEWRESPONSEURL}

Click the following link to edit the individual response:
{EDITRESPONSEURL}

View statistics by clicking here:
{STATISTICSURL}


The following answers were given by the participant:
{ANSWERTABLE}]]></email_admin_responses>
    <surveyls_policy_notice/>
    <surveyls_policy_notice_label/>
   </row>
  </rows>
 </surveys_languagesettings>
 <themes>
  <theme>
   <sid>921953</sid>
   <template_name>Cyngor Gwynedd 01</template_name>
   <config>
    <options>inherit</options>
   </config>
  </theme>
 </themes>
 <themes_inherited>
  <theme>
   <sid>921953</sid>
   <template_name>Cyngor Gwynedd 01</template_name>
   <config>
    <options>
     <ajaxmode>off</ajaxmode>
     <brandlogo>on</brandlogo>
     <brandlogofile>image::theme::files/Header-logo-colourPNG-testun.png</brandlogofile>
     <container>on</container>
     <backgroundimage>off</backgroundimage>
     <animatebody>off</animatebody>
     <bodyanimation>fadeInRight</bodyanimation>
     <bodyanimationduration>500</bodyanimationduration>
     <animatequestion>off</animatequestion>
     <questionanimation>flipInX</questionanimation>
     <questionanimationduration>500</questionanimationduration>
     <animatealert>off</animatealert>
     <alertanimation>shake</alertanimation>
     <alertanimationduration>500</alertanimationduration>
     <font>noto</font>
     <bodybackgroundcolor>#ffffff</bodybackgroundcolor>
     <fontcolor>#444444</fontcolor>
     <questionbackgroundcolor>#ffffff</questionbackgroundcolor>
     <questionborder>on</questionborder>
     <questioncontainershadow>on</questioncontainershadow>
     <checkicon>f00c</checkicon>
     <animatecheckbox>on</animatecheckbox>
     <checkboxanimation>rubberBand</checkboxanimation>
     <checkboxanimationduration>500</checkboxanimationduration>
     <animateradio>on</animateradio>
     <radioanimation>zoomIn</radioanimation>
     <radioanimationduration>500</radioanimationduration>
     <zebrastriping>off</zebrastriping>
     <stickymatrixheaders>off</stickymatrixheaders>
     <greyoutselected>off</greyoutselected>
     <hideprivacyinfo>off</hideprivacyinfo>
     <crosshover>off</crosshover>
     <showpopups>1</showpopups>
    </options>
   </config>
  </theme>
 </themes_inherited>
</document>
limesurvey_survey_921953.lss (15,265 bytes)   
Bug heat2
Complete LimeSurvey version number (& build)5.2.6+211213
I will donate to the project if issue is resolvedNo
BrowserTested on Edge, Chrome and Firefox
Database type & versionMariaDB 5.5.68
Server OS (if known)Red Hat Enterprise Linux Server release 7.9 (Maipo)
Webserver software & version (if known)Apache 2.4.6-97
PHP Version7.3

Relationships

duplicate of 17732 closedgabrieljenik Direct access to response browsing break 

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Issue History

Date Modified Username Field Change
2021-12-22 13:36 AlfNathan New Issue
2021-12-22 13:36 AlfNathan File Added: Limesurvey_202112221216.png
2021-12-22 13:36 AlfNathan File Added: limesurvey_survey_921953.lss
2021-12-22 15:10 DenisChenu Note Added: 67841
2021-12-22 15:10 DenisChenu Bug heat 0 => 2
2021-12-22 15:11 DenisChenu Relationship added duplicate of 17732
2021-12-22 15:11 DenisChenu Assigned To => DenisChenu
2021-12-22 15:11 DenisChenu Status new => closed
2021-12-22 15:11 DenisChenu Resolution open => duplicate
2021-12-22 15:11 DenisChenu Fixed in Version => 5.2.x
2021-12-22 15:11 DenisChenu Note Added: 67842