View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
17277 | Bug reports | Translation | public | 2021-04-29 16:47 | 2021-07-12 11:53 |
Reporter | hopechc | Assigned To | ollehar | ||
Priority | none | Severity | partial_block | ||
Status | closed | Resolution | fixed | ||
Product Version | 3.25.20 | ||||
Summary | 17277: Tools>Quick-Translation opens blank page | ||||
Description | Product version is actually 3.26.1+210427 Unable to select correct build. Tools>Quick-translation opening a blank page after the most recent update. It was working before the update we ran on Monday but failed right afterwards. Have checked other surveys and all on the system are having this issue. I am not finding any meaningful information in the logs. It generates a Internal Server Error 500 but nothing beyond that. Currently running latest available patch using Comfort Update. | ||||
Steps To Reproduce | Create Survey, add additional language, go to tools and Quick-translate | ||||
Tags | translation | ||||
Bug heat | 6 | ||||
Complete LimeSurvey version number (& build) | 3.26.1+210427 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Firefox 88.0 and Chromium 89.0.4389.114 | ||||
Database type & version | MySql 5.7.33 | ||||
Server OS (if known) | Ubuntu 18.04LTS | ||||
Webserver software & version (if known) | Apache2 2.4.29 | ||||
PHP Version | 7.2 | ||||
Can you enable debug = 2 in application/config/config.php and try again, please? Paste the complete error message here. |
|
Fatal error: Cannot redeclare getInlineEditor() (previously declared in /home/hopechc/public_html/application/helpers/admin/htmleditor_helper.php:190) in /home/hopechc/public_html/application/helpers/admin/htmleditor_helper.php on line 190 Sorry I would have included that it I had known how to turn it on. |
|
Sounds like a file got imported twice. Can you give us a longer stacktrace? |
|
Can reproduce with this error: Fatal error: Cannot redeclare initKcfinder() (previously declared in /var/www/html/application/helpers/admin/htmleditor_helper.php:20) in /var/www/html/application/helpers/admin/htmleditor_helper.php on line 18 |
|
Could you point me in the direction of the steps to get that stack trace in the form that you are looking for. Sorry, network engineer not a PHP coder, too many years since programing. |
|
I expected debug = 2 would give a stacktrace, but it didn't, actually. |
|
Fix committed to 3.x-LTS branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=31649 |
|
Removed duplicated calls to Yii::app()->loadHelper("admin/htmleditor"). Very weird I didn't notice this in my previous fix. |
|
So I can drop those calls in both files and it should fix it for now and then be incorporated in the next update? |
|
Removed and tested. System appears to be working as it should. Thank you for your quick response and help. What do you need from me to close this issue? |
|
Great! The issue will be closed automatically at next release. |
|
Release done. |
|
Date Modified | Username | Field | Change |
---|---|---|---|
2021-04-29 16:47 | hopechc | New Issue | |
2021-04-29 17:03 | ollehar | Assigned To | => ollehar |
2021-04-29 17:03 | ollehar | Status | new => feedback |
2021-04-29 17:03 | ollehar | Note Added: 64191 | |
2021-04-29 17:08 | hopechc | Note Added: 64192 | |
2021-04-29 17:08 | hopechc | Status | feedback => assigned |
2021-04-29 17:10 | ollehar | Note Added: 64193 | |
2021-04-29 17:16 | ollehar | Note Added: 64194 | |
2021-04-29 17:17 | hopechc | Note Added: 64195 | |
2021-04-29 17:18 | ollehar | Note Added: 64196 | |
2021-04-29 17:34 | ollehar | Changeset attached | => LimeSurvey 3.x-LTS 34754f0a |
2021-04-29 17:34 | ollehar | Note Added: 64197 | |
2021-04-29 17:34 | ollehar | Resolution | open => fixed |
2021-04-29 17:35 | ollehar | Status | assigned => ready for testing |
2021-04-29 17:36 | ollehar | Note Added: 64198 | |
2021-04-29 17:52 | hopechc | Note Added: 64199 | |
2021-04-29 17:56 | hopechc | Note Added: 64200 | |
2021-04-29 18:43 | hopechc | Tag Attached: translation | |
2021-04-29 20:45 | ollehar | Note Added: 64201 | |
2021-05-07 11:20 | ollehar | Sync to Zoho Project | => |Yes| |
2021-05-07 11:31 | ollehar | Status | ready for testing => resolved |
2021-07-12 11:53 | c_schmitz | Note Added: 65346 | |
2021-07-12 11:53 | c_schmitz | Status | resolved => closed |