View Issue Details

IDProjectCategoryView StatusLast Update
16770Bug reportsImport/Exportpublic2020-10-27 10:18
Reporterritapas Assigned To 
Status newResolutionopen 
Product Version3.24.3 
Summary16770: cannot import resources from 2.66 to 3.23.5

I have a survey in my 2.66 installation.
It has resources in the survey itself (image in welcome screen).
It also has resources in the responsens because participants are allowed to upload files.
I have exported it as lsa archive and I have also exported the resources.
I imported the .lsa file in the LS 3,23.5, all went fine.
When I import the resources, though, I receive the enclosed error message.
Also, the welcome screen has no image because the link gets broken (see enclosed image)

Steps To Reproduce

Short way: Import the enclosed files in your ls 3.23.5 installation.

Long way: create a survey with resources in your 2.6.6 installation, export all like i did and then import in the new one.

TagsNo tags attached.
Complete LimeSurvey version number (& build)3.23.5 (build 200923)
I will donate to the project if issue is resolvedNo
Sync to Zoho ProjectYes
Database & DB-Versionmariadb-5.5.64-1
Server OS (if known)
Webserver software & version (if known)
PHP Versionrh-php73




2020-10-21 16:17


Welcomescreen.png (14,656 bytes)   
Welcomescreen.png (14,656 bytes)   
ImportResourceError.png (27,273 bytes)   
ImportResourceError.png (27,273 bytes)   


2020-10-22 15:48

reporter   ~60364

I've tested the issue with version Version 3.24.2 and I got the same error messages about forbidden extension

immagine.png (24,311 bytes)   
immagine.png (24,311 bytes)   


2020-10-22 15:58

reporter   ~60365

This also happens if I export and import between version 3.x
I've been trying from 3.23.5 to 3.24.2

Issue History

Date Modified Username Field Change
2020-10-21 16:17 ritapas New Issue
2020-10-21 16:17 ritapas File Added:
2020-10-21 16:17 ritapas File Added: survey_archive_724945.lsa
2020-10-21 16:17 ritapas File Added: Welcomescreen.png
2020-10-21 16:17 ritapas File Added: ImportResourceError.png
2020-10-21 16:17 ritapas File Added: limesurvey_survey_724945.lss
2020-10-22 15:48 ritapas Note Added: 60364
2020-10-22 15:48 ritapas File Added: immagine.png
2020-10-22 15:58 ritapas Note Added: 60365
2020-10-27 10:04 eddylackmann Sync to Zoho Project => Yes
2020-10-27 10:10 ollehar Product Version => 3.24.3
2020-10-27 10:10 ollehar Sync to Zoho Project Yes => Yes
2020-10-27 10:10 eddylackmann Sync to Zoho Project Yes => Yes
2020-10-27 10:18 eddylackmann Sync to Zoho Project Yes => Yes