View Issue Details

IDProjectCategoryView StatusLast Update
16732Bug reportsOtherpublic2021-03-19 10:57
Reporterninaviz Assigned To 
Status feedbackResolutionopen 
Product Version3.23.6 
Summary16732: Re-Ordering Questions Freezes Spinner
DescriptionWhen I drag-and-drop a question to re-order it within a group, the spinner activates to indicate the backend is working on this; but then it never stops. In order to continue with re-ordering other questions, or to select another question, I need to refresh the entire page. This is not a very big deal once or twice, but has made re-ordering a lot of questions very painful.
Steps To Reproduce1. Click on any question to drag it to a new position
2. Drag the question to its new desired position
3. Sit and stare
Additional InformationYou guys, I know money is critically important to sustain a FOSS project.
I do.
It is strange and almost hostile to request funds to fix bugs.
That just feels bad-faith.
There are so many other ways to generate revenue on a FOSS project.
Please task your new CEO with exploring some of those.

Also, I work on a global team.
It's extremely hard when my ops person who runs our Lime setup, is 9hrs ahead of me, to need to
TagsNo tags attached.
Complete LimeSurvey version number (& build)3.23.6+200929
I will donate to the project if issue is resolvedYes
Database & DB-VersionPostgreSQL 12.3
Server OS (if known)Debian (Buster)
Webserver software & version (if known)Nginx 1.14.2
PHP VersionPHP 7.4.6 (connected to nginx via fpm)




2020-10-11 05:37




2020-10-12 12:21

administrator   ~60155

I see some console errors but it does not freeze here using a Firefox on Windows. Maybe a server issue?


2020-10-12 20:07

manager   ~60160

No issues here as well (tested with multiple chromium-based browsers)


2020-10-27 15:26

reporter   ~60427

I am also experiencing this issue. LimeSurvey version 3.24.1. PHP 7.4.11

Here is the stack trace:
2020/10/27 14:20:09 [error] [php] Cannot modify header information - headers already sent by (output started at /var/www/html/application/controllers/admin/questiongroups.php:462) (/var/www/html/application/views/admin/super/_renderJson.php:2)
Stack trace:
#0 /var/www/html/framework/web/CBaseController.php(95): AdminController->renderInternal()
#1 /var/www/html/framework/web/CController.php(872): AdminController->renderFile()
#2 /var/www/html/application/controllers/admin/questiongroups.php(487): AdminController->renderPartial()
#3 unknown(0): questiongroups->updateOrder()
#4 /var/www/html/framework/web/actions/CAction.php(109): ReflectionMethod->invokeArgs()
#5 /var/www/html/application/core/Survey_Common_Action.php(83): questiongroups->runWithParamsInternal()
#6 /var/www/html/framework/web/CController.php(308): questiongroups->runWithParams()
#7 /var/www/html/framework/web/CController.php(286): AdminController->runAction()
#8 /var/www/html/framework/web/CController.php(265): AdminController->runActionWithFilters()
#9 /var/www/html/application/controllers/AdminController.php(165): AdminController->run()
#10 /var/www/html/framework/web/CWebApplication.php(282): AdminController->run()
#11 /var/www/html/framework/web/CWebApplication.php(141): LSYii_Application->runController()
#12 /var/www/html/framework/base/CApplication.php(185): LSYii_Application->processRequest()
#13 /var/www/html/index.php(194): LSYii_Application->run()


2020-10-27 15:30

reporter   ~60428

Sorry, I forgot to add - this was on Safari, and for the database I am using the latest MariaDB Docker image.


2021-03-19 08:26

administrator   ~63450

I think this happens only with certain surveys.
Can you check that? If yes, can you please provide the affected survey as lss file?


2021-03-19 09:06

developer   ~63451

For information : it happens to me sometimes, but no way to reproduce : reload , do exactly same action : it work …


2021-03-19 09:41

administrator   ~63452

The stack trace says it should be reliable to reproduce.


2021-03-19 10:35

developer   ~63464

Yes :( i know :((((


2021-03-19 10:54

developer   ~63465

With me this always happens when I reorder a question. I have to go to survey list and re-open survey. Then the re-ordering is done.


2021-03-19 10:57

administrator   ~63467

@Tammo , can you give me access (administration and files) to such an instance?

Issue History

Date Modified Username Field Change
2020-10-11 05:37 ninaviz New Issue
2020-10-11 05:37 ninaviz File Added: Screen Shot 2020-10-10 at 8.35.46 PM.png
2020-10-12 12:21 c_schmitz Note Added: 60155
2020-10-12 20:07 cdorin Status new => feedback
2020-10-12 20:07 cdorin Note Added: 60160
2020-10-27 15:26 lstesting123 Note Added: 60427
2020-10-27 15:30 lstesting123 Note Added: 60428
2021-03-19 08:26 c_schmitz Note Added: 63450
2021-03-19 09:06 DenisChenu Note Added: 63451
2021-03-19 09:41 c_schmitz Note Added: 63452
2021-03-19 10:35 DenisChenu Note Added: 63464
2021-03-19 10:54 tammo Note Added: 63465
2021-03-19 10:57 c_schmitz Note Added: 63467