View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
16700 | Bug reports | Question editor | public | 2020-09-28 11:27 | 2020-12-30 13:50 |
Reporter | nonformality | Assigned To | cdorin | ||
Priority | none | Severity | partial_block | ||
Status | closed | Resolution | fixed | ||
Product Version | 4.3.17 | ||||
Summary | 16700: Server 500 Error when trying to save changes to questions | ||||
Description | Since updating from 4.12 straight up to 4.17, our long-running 4.x installation has become funky. Randomly, to our minds at the moment at least, changes to questions do not get saved. This happens consistently to all dropdown questions with a red bar appearing at the top at the attempt to save the question, which contains no text at all. It also happens inconsistently to most other question types when adding or changing translations, though the question gets saved and the saving is confirmed, with the caveat that the changes do not get saved. Console errors include:
When trying to turn on debugging in config.php, Dropdown questions do not load at all, without any error in browser consoles or error log files. We had surveys running on 4.x with dropdown questions, and had no problems with that particular question type nor with any other questions. | ||||
Steps To Reproduce | It is consistent behaviour, independent of browser (Chrome, Firefox, Safari), or underlying operating system (Linux, Mac, Win).
We verified file permissions as well as user permissions. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 2 | ||||
Complete LimeSurvey version number (& build) | Version 4.3.17+200921 | ||||
I will donate to the project if issue is resolved | Yes | ||||
Browser | Safari 14, Chrome 85.0, Firefox 81.0 | ||||
Database type & version | MySQL MariaDB 10.3.23 | ||||
Server OS (if known) | Debian 10 (buster) | ||||
Webserver software & version (if known) | Apache 2.4.38 | ||||
PHP Version | PHP 7.4.10 | ||||
Date Modified | Username | Field | Change |
---|---|---|---|
2020-09-28 11:27 | nonformality | New Issue | |
2020-09-28 11:27 | nonformality | File Added: limey_bug_8.png | |
2020-09-28 11:27 | nonformality | File Added: limey_bug_9.png | |
2020-09-28 11:27 | nonformality | File Added: limey_bug_10.png | |
2020-09-28 11:27 | nonformality | File Added: limey_bug_11.png | |
2020-12-30 13:50 | cdorin | Assigned To | => cdorin |
2020-12-30 13:50 | cdorin | Status | new => closed |
2020-12-30 13:50 | cdorin | Resolution | open => fixed |
2020-12-30 13:50 | cdorin | Note Added: 61320 |