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This bug affects 1 person(s).
 8
IDProjectCategoryView StatusDate SubmittedLast Update
16600Bug reportsStatisticspublic2020-08-18 06:282021-03-10 21:05
Reportermedhat Assigned Toollehar  
PrioritynoneSeveritypartial_block 
Status closedResolutionno change required 
Product Version4.3.5 
Summary16600: System hangs when clicking "Timing Statistics"
Description

Can't preview the "Timing Statistics" page. Once the button is clicked the system just keeps loading!

Steps To Reproduce

1- Create a survey, activate it and make 1 response.
2- Go to "Responses and statistics" then click on "Timing statistics"
The system will keep loading..

TagsNo tags attached.
Bug heat8
Complete LimeSurvey version number (& build)4.3.5+200721
I will donate to the project if issue is resolvedNo
BrowserChrome
Database type & versionMS Sql Server 2016
Server OS (if known)Windows
Webserver software & version (if known)IIS
PHP Version7.2.1

Users monitoring this issue

medhat

Activities

user225042

2020-08-19 14:50

  ~59522

Tested the issue in the latest version. Able to replicate the issue successfully. Please refer the attachment for more details.

16600_TimingStatistics.png (102,218 bytes)
cdorin

cdorin

2020-09-22 14:28

reporter   ~59924

Hey @medhat, does the issue still persist?
cdorin

cdorin

2020-10-13 13:54

reporter   ~60172

@gabrieljenik, could you please test if the issue still persists?
gabrieljenik

gabrieljenik

2020-10-13 17:19

manager   ~60180

Coulnd't reproduce the issue. Tried from the stats screen and from the responses screen.
Please, make sure to clear your assets. That could help.

image.png (29,817 bytes)   
image.png (29,817 bytes)   

Issue History

Date Modified Username Field Change
2020-08-18 06:28 medhat New Issue
2020-08-19 14:50 user225042 Note Added: 59522
2020-08-19 14:50 user225042 File Added: 16600_TimingStatistics.png
2020-08-19 14:51 user225042 Status new => confirmed
2020-08-25 06:13 medhat Issue Monitored: medhat
2020-09-22 14:28 cdorin Note Added: 59924
2020-10-13 13:54 cdorin Note Added: 60172
2020-10-13 17:19 gabrieljenik Note Added: 60180
2020-10-13 17:19 gabrieljenik File Added: image.png
2021-03-10 21:05 ollehar Assigned To => ollehar
2021-03-10 21:05 ollehar Status confirmed => closed
2021-03-10 21:05 ollehar Resolution open => no change required
2021-08-11 06:27 guest Bug heat 6 => 8