View Issue Details

IDProjectCategoryView StatusLast Update
16600Bug reportsStatisticspublic2020-10-13 17:19
Reportermedhat Assigned To 
Status confirmedResolutionopen 
Product Version4.3.5 
Summary16600: System hangs when clicking "Timing Statistics"

Can't preview the "Timing Statistics" page. Once the button is clicked the system just keeps loading!

Steps To Reproduce

1- Create a survey, activate it and make 1 response.
2- Go to "Responses and statistics" then click on "Timing statistics"
The system will keep loading..

TagsNo tags attached.
Complete LimeSurvey version number (& build)4.3.5+200721
I will donate to the project if issue is resolvedNo
Database & DB-VersionMS Sql Server 2016
Server OS (if known)Windows
Webserver software & version (if known)IIS
PHP Version7.2.1



2020-08-19 14:50


Tested the issue in the latest version. Able to replicate the issue successfully. Please refer the attachment for more details.



2020-09-22 14:28

manager   ~59924

Hey @medhat, does the issue still persist?



2020-10-13 13:54

manager   ~60172

@gabrieljenik, could you please test if the issue still persists?



2020-10-13 17:19

developer   ~60180

Coulnd't reproduce the issue. Tried from the stats screen and from the responses screen.
Please, make sure to clear your assets. That could help.

image.png (29,817 bytes)   
image.png (29,817 bytes)   

Issue History

Date Modified Username Field Change
2020-08-18 06:28 medhat New Issue
2020-08-19 14:50 user225042 Note Added: 59522
2020-08-19 14:50 user225042 File Added: 16600_TimingStatistics.png
2020-08-19 14:51 user225042 Status new => confirmed
2020-09-22 14:28 cdorin Note Added: 59924
2020-10-13 13:54 cdorin Note Added: 60172
2020-10-13 17:19 gabrieljenik Note Added: 60180
2020-10-13 17:19 gabrieljenik File Added: image.png