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IDProjectCategoryView StatusLast Update
16551Bug reportsAuthenticationpublic2020-08-27 18:09
ReporterOli4 Assigned To 
Status acknowledgedResolutionopen 
Product Version4.3.7 
Summary16551: No access to uploaded files

If a user (survey administrator) or I (administrator) wants to access to any uploaded files (configuration - file manager) there comes an error message "you dont have permission to this folder"
When I check the database with the same passwort by phpmyadmin I have access. Everything else ist working.

Steps To Reproduce

I've already reinstalled the whole system.

Additional Information

Also the survey administrator doesn't have access to the files.

TagsNo tags attached.
Complete LimeSurvey version number (& build)4.3.7
I will donate to the project if issue is resolvedYes
BrowserEdge/Chrome, Firefox on any clients
Database & DB-VersionMySQL 5.6
Server OS (if known)Window 2012 R2
Webserver software & version (if known)Apache/2.4.43 (Win64)
PHP VersionPHP/7.4.8




2020-07-31 17:39

manager   ~59237

Hey there - working at the moment on reverting to the old FM. I will mark it as acknowledged.



2020-08-26 21:04

reporter   ~59642

When do you think you can solve the problem? I get daily e-mails about lost datas.



2020-08-27 18:09

developer   ~59647

Can you check the directory right of upload/surveys ?
Maybe directory are not created with good right …

It work on my server.

Window 2012 R2

webuser must have right access on the directory …

Issue History

Date Modified Username Field Change
2020-07-30 17:22 Oli4 New Issue
2020-07-31 17:39 cdorin Status new => acknowledged
2020-07-31 17:39 cdorin Note Added: 59237
2020-08-26 21:04 Oli4 Note Added: 59642
2020-08-27 18:09 DenisChenu Note Added: 59647