View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
16503 | Bug reports | Survey editing | public | 2020-07-17 16:19 | 2020-12-29 19:03 |
Reporter | tailcalled | Assigned To | cdorin | ||
Priority | normal | Severity | block | ||
Status | closed | Resolution | fixed | ||
Product Version | 4.3.4 | ||||
Fixed in Version | 4.4.0-RC1 | ||||
Summary | 16503: Indefinitely loading question | ||||
Description | I have a survey containing a number of questions, but when I open them up to inspect them or edit them, they tend to get stuck loading indefinitely. Each individual question seems relatively consistent about which sections fail to load (whether it is the Subquestions/Display/etc section, or also the General settings section, or just the entire question.) | ||||
Steps To Reproduce | I don't know. | ||||
Additional Information | I was originally on an older version of limesurvey, but tried to fix the problem by buying an update key and updating. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 8 | ||||
Complete LimeSurvey version number (& build) | Version 4.3.4+200713 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Google Chrome | ||||
Database type & version | 427, MySQL I think? Can't find the place to check it | ||||
Server OS (if known) | Debian I think | ||||
Webserver software & version (if known) | NGinx | ||||
PHP Version | 7.3.14 | ||||
I guess I should add, there have also been some other issues, including problems with saving changes to survey questions, problems with adding new response options, etc.. I don't know if these less-blocking problems have anything to do with this bigger one. |
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For us to be able to investigate this issue please attach question sample survey demonstrating the issue, either as .lss file (survey structure) or (even better) as .lsa file (survey archive). Just attach it to this issue, and we will have a look. |
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Here you go. |
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Can you please click F12 in the browser and give us a screenshot of any errors shown in the JavaScript console? Thank you. |
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Here you go. |
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It's apparently fixed if I clear the local storage. So I guess the problem is that LimeSurvey eventually exceeded the local storage limit and didn't reduce it? Either way this is no longer a blocking problem for me as I have just cleared the local storage. |
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I get this error when I open another question, I don't know if this is the reason it doesn't reduce its local storage use. |
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Fixed in 4.4 RC1 |
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Date Modified | Username | Field | Change |
---|---|---|---|
2020-07-17 16:19 | tailcalled | New Issue | |
2020-07-17 16:19 | tailcalled | File Added: problem.png | |
2020-07-17 16:22 | tailcalled | Note Added: 58990 | |
2020-07-17 16:22 |
|
Note Added: 58991 | |
2020-07-17 16:38 | tailcalled | Note Added: 58992 | |
2020-07-17 16:38 | tailcalled | File Added: limesurvey_survey_429471.lss | |
2020-07-17 17:14 | ollehar | Note Added: 58993 | |
2020-07-17 17:24 | tailcalled | Note Added: 58994 | |
2020-07-17 17:24 | tailcalled | File Added: console.png | |
2020-07-17 17:31 | tailcalled | Note Added: 58995 | |
2020-07-17 17:33 | ollehar | Priority | none => normal |
2020-07-17 17:33 | ollehar | Status | new => confirmed |
2020-07-17 17:36 | tailcalled | Note Added: 58996 | |
2020-07-17 17:36 | tailcalled | File Added: error.png | |
2020-12-29 19:03 | cdorin | Assigned To | => cdorin |
2020-12-29 19:03 | cdorin | Status | confirmed => closed |
2020-12-29 19:03 | cdorin | Resolution | open => fixed |
2020-12-29 19:03 | cdorin | Fixed in Version | => 4.4.0-RC1 |
2020-12-29 19:03 | cdorin | Note Added: 61305 |