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IDProjectCategoryView StatusDate SubmittedLast Update
16261Bug reportsComfortUpdatepublic2020-05-12 14:412020-07-29 22:40
Reporterdanielscheurer Assigned Tocdorin  
PrioritynoneSeveritycrash 
Status closedResolutionno change required 
Product Version3.22.15 
Summary16261: CompfortUpdate No server answer
Description

Until recently, the Comfortupdate could be executed without any problems.

I open Configurations --> Advanced --> ComfortUpdate.

I get an error:

No server answer
It seems that the ComfortUpdate server is not responding. Please try again in few minutes or contact the LimeSurvey team.

I click ok, the window closes and goes to the start page

This already several days

I removed the key and wanted to add this one again.

I get an error:

PO-Revision-Date: 2020-02-07 11:57:10+0000 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Plural-Forms: nplurals=2; plural=n != 1; X-Generator: GlotPress/2.3.1 Language: en_US Project-Id-Version: LimeSurvey 3.x.x PO-Revision-Date: 2020-02-07 11:57:10+0000 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Plural-Forms: nplurals=2; plural=n != 1; X-Generator: GlotPress/2.3.1 Language: en_US Project-Id-Version: LimeSurvey 3.x.x

TagsNo tags attached.
Attached Files
ls_01.png (51,776 bytes)   
ls_01.png (51,776 bytes)   
ls_02.png (66,480 bytes)   
ls_02.png (66,480 bytes)   
Bug heat4
Complete LimeSurvey version number (& build)Version 3.22.13+200415
I will donate to the project if issue is resolvedNo
BrowserIE and Chrome
Database type & versionPostgres 10.9 / 10.10
Server OS (if known)Ubuntu 16.04.6 LTS / Ubuntu 18.04.3 LTS
Webserver software & version (if known)Apache 2.0
PHP Version PHP logo PHP Version 7.2.30-1+ubuntu16.04.1+deb.sury.org+1

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Activities

ollehar

ollehar

2020-05-13 11:47

administrator   ~57739

Is this still an issue?
ollehar

ollehar

2020-05-13 11:48

administrator   ~57740

Is yes, please contact support on www.limesurvey.org.
cdorin

cdorin

2020-07-29 22:40

reporter   ~59176

Ticket closed - for CU issues, please contact directly via the support tracker LimeSurvey GmbH

Issue History

Date Modified Username Field Change
2020-05-12 14:41 danielscheurer New Issue
2020-05-12 14:41 danielscheurer File Added: ls_01.png
2020-05-12 14:41 danielscheurer File Added: ls_02.png
2020-05-13 11:47 ollehar Note Added: 57739
2020-05-13 11:47 ollehar Status new => feedback
2020-05-13 11:48 ollehar Note Added: 57740
2020-07-29 22:40 cdorin Assigned To => cdorin
2020-07-29 22:40 cdorin Status feedback => closed
2020-07-29 22:40 cdorin Resolution open => no change required
2020-07-29 22:40 cdorin Note Added: 59176