View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|16035||Bug reports||Installation||public||2020-03-24 19:55||2020-04-16 13:47|
|Summary||16035: Cannot get past Administrator settings page while installing Limesurvey4.1.12 locally (not 4.1.11)|
I am trying to install Limesurvey 4.1.12 locally on my MacBook Air i5 (OS 10.14.5) using MAMP (Version 5.6. (394)).
However, all attempts to install Limesurvey fail when proceeding from the Administrator settings page, yielding error messages like
"Safari can't open the page "localhost:8888/limesurvey/index.php?r=installer/optional" because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes and then try again"
in Safari or
"The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
in Firefox, despite perfect WiFi connection and despite the pre-installation check stating that all the necessary requirements are met.
These error messages do sometimes also appear when proceeding from earlier installation steps, however always only temporarily. The page "Administrator settings", however, is not to overcome…
|Steps To Reproduce|
Multiple times, I have undertaken the following steps:
I downloaded limesurvey4.1.12+200324.zip.
|Tags||No tags attached.|
|Complete LimeSurvey version number (& build)||limesurvey4.1.12+200324.zip|
|I will donate to the project if issue is resolved||No|
|Browser||Safari & Firefox|
|Database & DB-Version||unkown|
|Server OS (if known)||local server (MAMP)|
|Webserver software & version (if known)|
As I have got a deadline approaching, my problem unfortunately starts to become slightly urgent.
Server related issue ...
So you'd recommend me to update the MAMP software?
Didn't know .
Maybe related to a broken link between SQL and web server.
But remind MAMP is done for testing purpose only, is not secure enough.
|2020-03-24 19:55||ftrutzenberg||New Issue|
|2020-04-10 17:33||ftrutzenberg||Note Added: 57080|
|2020-04-13 09:38||DenisChenu||Note Added: 57087|
|2020-04-13 11:31||ftrutzenberg||Note Added: 57095|
|2020-04-13 12:02||DenisChenu||Note Added: 57097|
|2020-04-13 12:03||ftrutzenberg||Note Added: 57098|
|2020-04-16 13:47||ollehar||Status||new => closed|
|2020-04-16 13:47||ollehar||Resolution||open => fixed|