View Issue Details

IDProjectCategoryView StatusLast Update
14654Bug reports[All Projects] _ Unknownpublic2019-03-15 19:10
ReporterpublicusernameAssigned To 
PrioritynoneSeveritymajor 
Status newResolutionopen 
Product Version3.16.x 
Target VersionFixed in Version 
Summary14654: See Issue 13404
Description

See Issue 13404.

Wondering why this has not been fixed in the stable branch?

Steps To Reproduce

Generate a pdf stats report.

Additional Information

" I will donate to the project if the issue is resolved?
^ What kind of hanky-panky is this? In 30 years of open source I have never seen this.

If I found a fix myself, I might have provided it. But holding bugs hostage for payola is so not cool man. I'm almost ready to abandon the product and never come back, that is such absolutely horrifyingly bad conduct and policy.

TagsNo tags attached.
Complete LimeSurvey version number (& build)3.16.1+190314
I will donate to the project if issue is resolvedNo
Browser
Database & DB-Versionmariadb 5.5.60-1.el7_5
Server OS (if known)
Webserver software & version (if known)
PHP Version7.1

Activities

DenisChenu

DenisChenu

2019-03-15 18:31

developer   ~51011

Last edited: 2019-03-15 18:32

View 2 revisions

I'm almost ready to abandon the product and never come back, that is such absolutely horrifyingly bad conduct and policy.

But please : don't come back …
PS : i'm not a LimeSurvey GMBH member, then no money for me when you give donation.

publicusername

publicusername

2019-03-15 18:35

reporter   ~51012

If I found a fix myself, I might have provided it.

publicusername

publicusername

2019-03-15 18:44

reporter   ~51015

Ya. I'm out.

If this unprofessional behaviour is any indication of code quality I want nothing to do with this product.

This is not how you make a sale. I will now never, ever buy a product from this company.

And you know what? Until I saw this today I was considering it!

You have no idea who you just lost.

cdorin

cdorin

2019-03-15 18:52

manager   ~51016

Hey @publicusername, thanks for your input.

If you have any recommendation for us/what we should do in order to provide a better user experience, please let us know. To raise awareness about a bug, we need more people to signal it and then the devs will for sure take a closer look at it.

Please note (as you can also see in the bugs tracker), that our resources are limited. Thankfully, contributors like @DenisChenu and many others help us continuously improve LimeSurvey (plus forum help, manual edits, and so on). Of course, it isn't bug-free and we never claimed that it is. However, the community plays an important role and we always welcome its inputs. If sometimes it seems that we do not listen, it is not because we do not care/ignore the recommendations, but because (as mentioned above), the resources are limited (please note that we also provide SaaS support which takes some time).

cdorin

cdorin

2019-03-15 18:57

manager   ~51017

I saw only now your second message.

I am sorry to hear this. Please note that even if you do not like the company, you can freely use LimeSurvey given its open-source nature. We will be always happy to see users using it all over the world for different projects. I hope that the policy of LimeSurvey GmbH will not stop you from using LimeSurvey and from joining our bugs and forum community.

DenisChenu

DenisChenu

2019-03-15 19:10

developer   ~51018

Last edited: 2019-03-15 19:10

View 2 revisions

If I found a fix myself, I might have provided it.

Like we say in French (in a lot of LUG) : «c'est celui qui fait qui décide», translated like «it's the one who makes who decides»

Don't talk : do … if you are a really big people on open source : you know we only trust actions …

Issue History

Date Modified Username Field Change
2019-03-15 18:22 publicusername New Issue
2019-03-15 18:31 DenisChenu Note Added: 51011
2019-03-15 18:32 DenisChenu Note Edited: 51011 View Revisions
2019-03-15 18:35 publicusername Note Added: 51012
2019-03-15 18:44 publicusername Note Added: 51015
2019-03-15 18:52 cdorin Note Added: 51016
2019-03-15 18:57 cdorin Note Added: 51017
2019-03-15 19:10 DenisChenu Note Added: 51018
2019-03-15 19:10 DenisChenu Note Edited: 51018 View Revisions