View Issue Details

IDProjectCategoryView StatusLast Update
14463Bug reports[All Projects] Survey designpublic2019-02-08 16:09
ReporterterryaulenbachAssigned Todominikvitt 
Status resolvedResolutionunable to reproduce 
Product Version3.14.x 
Target VersionFixed in Version 
Summary14463: Invitation/Reminder file attachments not working

We are having an issue where after adding a file to an invitation (or reminder, etc) email and saving, the HTML editor disappears and the code is shown, and the attachment disappears as well. In related news, when the HTML editor is not showing, clicking on the Add file button simply refreshes the page.

Steps To Reproduce
  1. upload file to the Resources section
  2. go to Email templates and click on the Add file button (Invitation email, Reminder email, etc.)
  3. select your file (you will see it listed - may not be related, but the Size doesn't show, just a dash)
  4. Scroll up and hit the Save button (HTML editor is not a simple text editor, file no longer listed)
  5. Hit the Save button again (HTML editor is back, file is still missing) (Note: if you try the Add file button before hitting Save again, the page simply reloads)
Additional Information

I have also tested this in 3.15.1+181017 on a separate machine, also Windows.

TagsNo tags attached.
Complete LimeSurvey version number (& build)Version 3.14.11+180926
I will donate to the project if issue is resolvedNo
Browsermultiple browsers
Database & DB-VersionPostgreSQL 9.6.5 (win32)
Server OS (if known)Windows Server 2012 R2 Standard Edition
Webserver software & version (if known)Apache 2.4.33 (Win64)
PHP VersionPHP 7.2.7 (x64)




2019-01-29 17:43


after_2nd_save.png (119,732 bytes)
after_save.png (129,499 bytes)
before.png (118,828 bytes)
file_added.png (126,344 bytes)


2019-02-08 16:09

developer   ~50473

This issue was fixed a few months ago, so you should update your installation to the latest version.

Issue History

Date Modified Username Field Change
2019-01-29 17:43 terryaulenbach New Issue
2019-01-29 17:43 terryaulenbach File Added: after_2nd_save.png
2019-01-29 17:43 terryaulenbach File Added: after_save.png
2019-01-29 17:43 terryaulenbach File Added: before.png
2019-01-29 17:43 terryaulenbach File Added: file_added.png
2019-02-07 16:14 dominikvitt Assigned To => dominikvitt
2019-02-07 16:14 dominikvitt Status new => assigned
2019-02-08 16:09 dominikvitt Status assigned => resolved
2019-02-08 16:09 dominikvitt Resolution open => unable to reproduce
2019-02-08 16:09 dominikvitt Note Added: 50473