View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
14324 | Bug reports | Statistics | public | 2018-12-06 12:12 | 2018-12-18 08:53 |
Reporter | babiel | Assigned To | DenisChenu | ||
Priority | none | Severity | crash | ||
Status | closed | Resolution | no change required | ||
Product Version | 3.15.x | ||||
Summary | 14324: Statistics export to excel gives 500 ERROR back instead of file | ||||
Description | Hi, | ||||
Steps To Reproduce | Click in the survey settings on the left side on "Statistics". Then click on "output format" and click on "Excel". Now click in the right corner "show statistics" and LimeSurvey sends an 500 ERROR back the browser. | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | 3.15.5 (181115) | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Chromium, Firefox | ||||
Database type & version | mysql Ver 14.14 Distrib 5.5.62 | ||||
Server OS (if known) | Debian 8.11 | ||||
Webserver software & version (if known) | Apache/2.4.10 | ||||
PHP Version | PHP 5.6.38-0+deb8u1 | ||||
Please : http://manual.limesurvey.org/Debug_mode A,d send the HTML resulted here (save as html is better ) |
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Added the debug result. |
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It seems that "save as html" not saving the displayed page. So here is a screenshot from the displayed errors. |
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Issue on server :
Best is to set include_path to . |
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The file "/usr/share/php/Spreadsheet_Excel_Writer_Workbook.php" doesn't exist. We also have set include_path to . already and still have the same error. |
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Reopening the ticket. See the last comment. |
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You don't have to install Excel_Writer_Workbook package … LimeSurvey don't need it. Send your phpinfo You can have include_path to . only with LimeSurvey . It's your server issue … you allow to read /usr/share/php/ but you disable the right to read it with open base dir restriction. NOT RELATED TO LIMESURVEY ! |
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Because i'm kind, put this at top of top of yourconfig.php file,
Just before return array( |
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-12-06 12:12 | babiel | New Issue | |
2018-12-06 19:35 | DenisChenu | Note Added: 49897 | |
2018-12-07 10:41 | babiel | File Added: BMZINTR-820_LimeSurvey_Debug.html | |
2018-12-07 10:41 | babiel | Note Added: 49903 | |
2018-12-07 10:57 | babiel | File Added: debug_screenshot.png | |
2018-12-07 10:57 | babiel | Note Added: 49904 | |
2018-12-10 18:16 | DenisChenu | Assigned To | => DenisChenu |
2018-12-10 18:16 | DenisChenu | Status | new => closed |
2018-12-10 18:16 | DenisChenu | Resolution | open => no change required |
2018-12-10 18:16 | DenisChenu | Note Added: 49915 | |
2018-12-14 11:38 | babiel | Note Added: 49966 | |
2018-12-18 08:38 | babiel | Status | closed => feedback |
2018-12-18 08:38 | babiel | Resolution | no change required => reopened |
2018-12-18 08:38 | babiel | Note Added: 49981 | |
2018-12-18 08:38 | babiel | Issue Monitored: babiel | |
2018-12-18 08:38 | babiel | Issue End Monitor: babiel | |
2018-12-18 08:45 | DenisChenu | Note Added: 49982 | |
2018-12-18 08:45 | DenisChenu | Status | feedback => closed |
2018-12-18 08:46 | DenisChenu | Reproducibility | have not tried => N/A |
2018-12-18 08:46 | DenisChenu | Resolution | reopened => no change required |
2018-12-18 08:53 | DenisChenu | Status | closed => feedback |
2018-12-18 08:53 | DenisChenu | Resolution | no change required => reopened |
2018-12-18 08:53 | DenisChenu | Note Added: 49983 | |
2018-12-18 08:53 | DenisChenu | Status | feedback => closed |
2018-12-18 08:53 | DenisChenu | Severity | block => crash |
2018-12-18 08:53 | DenisChenu | Resolution | reopened => no change required |