Please : http://manual.limesurvey.org/Debug_mode

A,d send the HTML resulted here (save as html is better )

Added the debug result.

It seems that "save as html" not saving the displayed page. So here is a screenshot from the displayed errors.

Issue on server :

1. We have our own Spreadsheet_Writer , then no need this included.
2. You have /usr/share/php in your include_path
3. But you disallow it in your open_base_dir.

Best is to set include_path to .

The file "/usr/share/php/Spreadsheet_Excel_Writer_Workbook.php" doesn't exist.
So we installed the Excel_Writer_Workbook pear package.

We also have set include_path to . already and still have the same error.

Reopening the ticket. See the last comment.

You don't have to install Excel_Writer_Workbook package … LimeSurvey don't need it.

Send your phpinfo

You can have include_path to . only with LimeSurvey . It's your server issue … you allow to read /usr/share/php/ but you disable the right to read it with open base dir restriction.

NOT RELATED TO LIMESURVEY !

Because i'm kind, put this at top of top of yourconfig.php file,

set_include_path(".");

Just before return array(