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IDProjectCategoryView StatusDate SubmittedLast Update
14213Bug reportsStatisticspublic2018-11-05 15:372018-11-07 11:16
ReporterATPIT Assigned ToDenisChenu  
PrioritynoneSeverityminor 
Status closedResolutionno change required 
Product Version3.13.x 
Summary14213: Responses and statistics -> statistics -> Export as Excel
Description

Export as Excel-File does not work. After click on "View Statistics" the new page is blank. In my browser i can see the http status code 200 for this request.

Steps To Reproduce

Any Survey -> Responses and statistics -> statistics -> Export as Excel

Additional Information

Any Survey -> Export results -> Export results as Excel file works fine

TagsNo tags attached.
Attached Files
statistic_export.png (86,142 bytes)   
statistic_export.png (86,142 bytes)   
statistic_export_result.png (24,955 bytes)   
statistic_export_result.png (24,955 bytes)   
Bug heat4
Complete LimeSurvey version number (& build) 3.15.1 BUILD 181017
I will donate to the project if issue is resolvedNo
BrowserFirefox 60.2.0esr (32-Bit)
Database type & versionmysqlnd 5.0.12-dev - 20150407
Server OS (if known)Ubuntu
Webserver software & version (if known)Apache
PHP Version 7.2.11

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Activities

DenisChenu

DenisChenu

2018-11-05 19:27

developer   ~49542

Activate debug mode please
ATPIT

ATPIT

2018-11-07 10:01

reporter   ~49565

I have activate the JS-Debug-Mode for Front-End and Back-End in global-settings -> general. But nothing changes. No error messages. In the firefox-developer-console is nothing, too.
DenisChenu

DenisChenu

2018-11-07 10:02

developer   ~49566

No, i mean PHP debug mode : http://manual.limesurvey.org/Debug_mode
ATPIT

ATPIT

2018-11-07 10:40

reporter   ~49567

Ok, now we have an error message. The error message:

"is_file(): open_basedir restriction in effect. File(/opt/plesk/php/7.2/share/pear/Spreadsheet_Excel_Writer_Workbook.php) is not within the allowed path(s): (/var/www/vhosts/DOMAIN/:/tmp/) "

We could allow the path for open_basedir. But we dont know, if this is the right solution? Basically it would work that way.
DenisChenu

DenisChenu

2018-11-07 11:16

developer   ~49568

YOU have an issue with your open_basedir …

1: we have our own Spreadsheet_Excel_Writer_Workbook.php. We don't have to use your's
2: you disallow reading in /opt/plesk/php/, but you add it in your path : YOU must fix your include_path (see phpconfig to know it) or your alowed path

Issue History

Date Modified Username Field Change
2018-11-05 15:37 ATPIT New Issue
2018-11-05 15:37 ATPIT File Added: statistic_export.png
2018-11-05 15:37 ATPIT File Added: statistic_export_result.png
2018-11-05 19:27 DenisChenu Note Added: 49542
2018-11-07 10:01 ATPIT Note Added: 49565
2018-11-07 10:02 DenisChenu Note Added: 49566
2018-11-07 10:40 ATPIT Note Added: 49567
2018-11-07 11:16 DenisChenu Assigned To => DenisChenu
2018-11-07 11:16 DenisChenu Status new => closed
2018-11-07 11:16 DenisChenu Resolution open => no change required
2018-11-07 11:16 DenisChenu Note Added: 49568