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IDProjectCategoryView StatusLast Update
14120Bug reports[All Projects] Survey designpublic2018-10-04 16:11
ReporterbcjewelAssigned Todominikvitt 
PrioritynoneSeveritymajor 
Status resolvedResolutionno change required 
Product Version3.13.x 
Target VersionFixed in Version 
Summary14120: Can't upload image when building survey
Description

Actually have Version 3.14.11+180926 installed.

I recently installed a fresh version of Lime Survey. I was using 2.06 without problems, but now version 3.14.11 has a problem.

When I try to upload a photo to display in my survey, I am unable to browse the server to upload the photo. I get a blank window instead.

Steps To Reproduce

Click the image icon (in editor menu)
click Browse Server next to URL
Popup box shows "/third_party/kcfinder/browse.php?type=images&CKEditor=description_en&CKEditorFuncNum=0&langCode=en" but the window is blank

Additional Information

I do not proclaim to be an expert at this, but have used version 2.06 for years without problems on the same server...

TagsNo tags attached.
Complete LimeSurvey version number (& build)Version 3.14.11+180926
I will donate to the project if issue is resolvedNo
BrowserChrome
Database & DB-Versionnot sure
Operating System (Server)not sure
Webserver software & versionnot sure
PHP Version5.6

Activities

DenisChenu

DenisChenu

2018-10-02 08:24

developer   ~49208

Please activate debug mode and send the html produced by the white page.
https://manual.limesurvey.org/Debug_mode

dominikvitt

dominikvitt

2018-10-04 16:11

developer   ~49240

I'm able to reproduce this issue only when survey upload folder can't be written by web server.
Survey images are saved to folder /upload/surveys/SURVEY_ID/images/.
So, solution for this issue is to make folder /upload/surveys/ and subfolders writable with recursive option.

Issue History

Date Modified Username Field Change
2018-10-02 06:57 bcjewel New Issue
2018-10-02 08:24 DenisChenu Note Added: 49208
2018-10-04 16:11 dominikvitt Assigned To => dominikvitt
2018-10-04 16:11 dominikvitt Status new => resolved
2018-10-04 16:11 dominikvitt Resolution open => no change required
2018-10-04 16:11 dominikvitt Note Added: 49240