View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|14109||Bug reports||[All Projects] Survey design||public||2018-09-28 10:42||2018-10-11 09:15|
|Target Version||Fixed in Version|
I am actually on Version 3.14.9+180917 but was not in list above. Hosting myself.
I copied a survey I created, activated it, ran the survey and submitted and it crashes. I set debug to 2, repeated and attach the output from the crash.
Based on a community suggestion, I also tried export/import of the original survey, activated that, ran it, submitted and all was fine.
Given the source survey did not change in each case, I assume there may be a bug in the copy function?
|Steps To Reproduce|
|Tags||No tags attached.|
|Complete LimeSurvey version number (& build)||Version 3.14.9+180917|
|I will donate to the project if issue is resolved||No|
|Browser||Chrome and Firefox|
|Database & DB-Version||mysql 5.7.23|
|Operating System (Server)||linux|
|Webserver software & version||apache 2.4.34|
error 20180927.zip (6,967 bytes)
Attached phpinfo in case it helps
PHP 5.6.38.pdf (1,741,793 bytes)
Attach survey in lss format please …
limesurvey_survey_191564.lss (32,675 bytes)
Can you export and upload here the LSA file too, because you write export/import lss fix the issue
Also adding lsa file here
survey_archive_191564.lsa (6,262 bytes)
I don't have such issue with the lsa … did you just try deactivate/reactivate ?
Surely/maybe a subquestion badly deleted …
Can you look if you have a question that don't exist anymore in group 42 in the database ? lime_question
PS : reupload the HTML of the exception, more easy to see it here ¿
CDbException.html (28,070 bytes)
Apologies for delay, weekend intervened.
Yes, I have no issue when I too imported from an export file, so it makes sense that you would not have a problem from the .lsa file. It was when I copied the same survey that I had the issue.
I have checked DB and confirm there is no Group 42 in it, not are there any questions that include gid 42.
I have attached error as requested.
error 20180927-2.zip (6,967 bytes)
I'm unable to reproduce this issue using the latest version.
Apologies, I do not seem to get notifications when a comment is added and didn't realise you had asked a question.
In the last week, I have created other surveys with similar issue - if I use the copy, my answers do not get saved when I submit; if I export/import the very same survey, I have no issues at all.
So sometimes it crashes as per original comment; other times answers not saved. I don't know any specific condition as it is when I click Submit at the end that the issue materialises.
I think the best thing is that I will keep checking this over coming weeks, and if I see any useful pattern, I will report back.
Thanks for your help.
PS : Can you look if you have a question that don't exist anymore in group 42 in the database ? lime_question
And see with a broken survey what happen when you click on «Check data integrity»
It can be a subquestion (or not) leave in DB for some old reason : but «Check data integrity» must fix it.
I ran the data integrity process and it shows no issues.
I looked at the database and I have no group 42 any more and I also have no questions linked to Group 42. I have deleted the survey that was causing issues, so I think that is all as expected.
As my previous note, I will keep checking for this issue (I have progressed significantly in the 2 weeks I started using LS) and will report back if issue re-occurs. If you want, this can be closed.
|2018-09-28 10:42||izzysteve||New Issue|
|2018-09-28 10:42||izzysteve||File Added: error 20180927.zip|
|2018-09-28 10:55||izzysteve||Note Added: 49163|
|2018-09-28 10:59||izzysteve||File Added: PHP 5.6.38.pdf|
|2018-09-28 12:00||DenisChenu||Note Added: 49165|
|2018-09-28 12:06||izzysteve||File Added: limesurvey_survey_191564.lss|
|2018-09-28 12:10||DenisChenu||Note Added: 49166|
|2018-09-28 13:00||izzysteve||File Added: survey_archive_191564.lsa|
|2018-09-28 13:00||izzysteve||Note Added: 49168|
|2018-09-28 17:20||DenisChenu||File Added: CDbException.html|
|2018-09-28 17:20||DenisChenu||Note Added: 49188|
|2018-09-28 17:20||DenisChenu||Note Edited: 49188||View Revisions|
|2018-10-01 14:08||izzysteve||File Added: error 20180927-2.zip|
|2018-10-01 14:08||izzysteve||Note Added: 49201|
|2018-10-04 17:25||dominikvitt||Assigned To||=> dominikvitt|
|2018-10-04 17:25||dominikvitt||Status||new => feedback|
|2018-10-04 17:25||dominikvitt||Note Added: 49243|
|2018-10-10 16:56||izzysteve||Note Added: 49295|
|2018-10-10 16:56||izzysteve||Status||feedback => assigned|
|2018-10-10 18:13||izzysteve||Note Added: 49298|
|2018-10-10 18:56||DenisChenu||Note Added: 49300|
|2018-10-11 09:15||izzysteve||Note Added: 49304|