View Issue Details

IDProjectCategoryView StatusLast Update
13945Bug reports[All Projects] _ Unknownpublic2019-03-06 14:57
ReporterfajardasAssigned To 
PrioritynoneSeverityblock 
Status closedResolutionopen 
Product Version3.13.x 
Target VersionFixed in Version 
Summary13945: problem in click "Exit and clear survey"
Description

when I choose the option "Exit and clear survey", and click in ok, the message in the form stays in the screen freeze. see the picture below.

TagsNo tags attached.
Complete LimeSurvey version number (& build)limesurvey Version 3.14.2+180807
I will donate to the project if issue is resolvedNo
BrowserFirefox 61.0.1
Database & DB-VersionMySQL 5.7.20
Server OS (if known)windows 10
Webserver software & version (if known)Apache version 2.4
PHP VersionPHP: 7.1.12

Activities

fajardas

fajardas

2018-08-07 17:01

reporter  

Capture.PNG (134,450 bytes)
ollehar

ollehar

2018-08-08 11:09

administrator   ~48754

Cannot reproduce. Can you give more exact instructions, and attach the survey, please?

fabiandeprieelle

fabiandeprieelle

2018-08-08 12:59

reporter   ~48756

Have the same problem, all buttons in the pop-up are non responsive when the 'Exit and Clear Survey' button from navigation is clicked (even the X). This happens both in Chrome and Firefox, IE seems to work normally.

ollehar

ollehar

2018-08-08 13:02

administrator   ~48757

Feel free to either:

1) Give us an lss file; or

2) Click F12 and check the JavaScript console, give us a screenshot of any errors visible

Also try to clear the cache of the browser.

fabiandeprieelle

fabiandeprieelle

2018-08-08 14:15

reporter   ~48759

See attachment for the error that shows up.

Tried to clear the cache but that made no change.



error.JPG (86,103 bytes)
error.JPG (86,103 bytes)
ollehar

ollehar

2018-08-08 14:26

administrator   ~48760

Great, but I think we still need that survey. This might only happen for certain question types.

cdorin

cdorin

2019-02-12 13:35

manager   ~50520

@fajardas and/or @fabiandeprieelle, could you please give us more details about the issue described above? Could you attach an .lss file? That would be great :)

cdorin

cdorin

2019-03-06 14:57

manager   ~50797

no feedback provided - closed

Issue History

Date Modified Username Field Change
2018-08-07 17:01 fajardas New Issue
2018-08-07 17:01 fajardas File Added: Capture.PNG
2018-08-08 11:09 ollehar Note Added: 48754
2018-08-08 11:09 ollehar Status new => feedback
2018-08-08 12:59 fabiandeprieelle Note Added: 48756
2018-08-08 13:02 ollehar Note Added: 48757
2018-08-08 14:15 fabiandeprieelle File Added: error.JPG
2018-08-08 14:15 fabiandeprieelle Note Added: 48759
2018-08-08 14:26 ollehar Note Added: 48760
2019-02-12 13:35 cdorin Note Added: 50520
2019-03-06 14:57 cdorin Status feedback => closed
2019-03-06 14:57 cdorin Note Added: 50797