View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|13812||Bug reports||Statistics||public||2018-06-26 10:44||2019-10-25 14:52|
|Summary||13812: Statistics Export does not show Graphs / Images|
I'm using LimeSurvey 3.12.0 together with Apache 2.4 and PHP 7.2.
For some reason, graphs no longer show up in my statistic exports, both in HTML and PDF.
I have ensured the PHP extensions gd and iconv are installed and enabled.
I know that the exact same survey produces viewable graphs in the output at least half a year ago.
|Steps To Reproduce|
|Tags||export, graph, html, image, PDF|
|Complete LimeSurvey version number (& build)||3.12.0+180615|
|I will donate to the project if issue is resolved||No|
|Sync to Zoho Project|
|Database & DB-Version||MySQL|
|Server OS (if known)||Debian|
|Webserver software & version (if known)||Apache 2.4|
|PHP Version||PHP 7.2|
Hello @visionit, could you please confirm if this is still an issue? (please update first to 3.17.7)
Hi @cdorin , I haven't seen the Release 3.17.7 on Github yet, so I tried using 3.17.6+190624. The issue still exists, the statistics output comes up without graphs.
@cdorin, I checked this using Chrome with the latest LS version (3.19.2). It seems to be working fine if all charts were generated on the page but according to a customer it seems to fail with Firefox. Can someone look into this?
@mazi I just check it using Firefox 70.0 and LimeSurvey 3.19.2+191017. Also seems to work fine, I can see charts in both HTML and PDF output.
@cdorin, looks like we can close this one.
|2018-06-26 10:44||visionit||New Issue|
|2018-06-26 10:45||visionit||Tag Attached: export|
|2018-06-26 10:45||visionit||Tag Attached: PDF|
|2018-06-26 10:45||visionit||Tag Attached: html|
|2018-06-26 10:46||visionit||Tag Attached: graph|
|2018-06-26 10:46||visionit||Tag Attached: image|
|2019-07-11 14:58||cdorin||Assigned To||=> cdorin|
|2019-07-11 14:58||cdorin||Status||new => feedback|
|2019-07-11 14:58||cdorin||Note Added: 52833|
|2019-07-11 16:00||visionit||Note Added: 52845|
|2019-07-11 16:00||visionit||Status||feedback => assigned|
|2019-08-08 17:19||cdorin||Assigned To||cdorin => eddylackmann|
|2019-10-21 08:54||Mazi||Note Added: 54122|
|2019-10-25 12:24||visionit||Note Added: 54217|
|2019-10-25 14:43||Mazi||Note Added: 54224|
|2019-10-25 14:43||eddylackmann||Status||assigned => resolved|
|2019-10-25 14:43||eddylackmann||Resolution||open => fixed|
|2019-10-25 14:52||cdorin||Status||resolved => closed|