View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
13812 | Bug reports | Statistics | public | 2018-06-26 10:44 | 2019-10-25 14:52 |
Reporter | visionit | Assigned To | LimeBot | ||
Priority | none | Severity | minor | ||
Status | closed | Resolution | fixed | ||
Product Version | 3.12.x | ||||
Summary | 13812: Statistics Export does not show Graphs / Images | ||||
Description | Hi there, I'm using LimeSurvey 3.12.0 together with Apache 2.4 and PHP 7.2. For some reason, graphs no longer show up in my statistic exports, both in HTML and PDF. I have ensured the PHP extensions gd and iconv are installed and enabled. I know that the exact same survey produces viewable graphs in the output at least half a year ago. Regards | ||||
Steps To Reproduce |
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Tags | export, graph, html, image, PDF | ||||
Bug heat | 6 | ||||
Complete LimeSurvey version number (& build) | 3.12.0+180615 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Firefox 62.0 | ||||
Database type & version | MySQL | ||||
Server OS (if known) | Debian | ||||
Webserver software & version (if known) | Apache 2.4 | ||||
PHP Version | PHP 7.2 | ||||
Hello @visionit, could you please confirm if this is still an issue? (please update first to 3.17.7) |
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Hi @cdorin , I haven't seen the Release 3.17.7 on Github yet, so I tried using 3.17.6+190624. The issue still exists, the statistics output comes up without graphs. |
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@cdorin, I checked this using Chrome with the latest LS version (3.19.2). It seems to be working fine if all charts were generated on the page but according to a customer it seems to fail with Firefox. Can someone look into this? |
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@mazi I just check it using Firefox 70.0 and LimeSurvey 3.19.2+191017. Also seems to work fine, I can see charts in both HTML and PDF output. Looks good. |
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@cdorin, looks like we can close this one. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-06-26 10:44 | visionit | New Issue | |
2018-06-26 10:45 | visionit | Tag Attached: export | |
2018-06-26 10:45 | visionit | Tag Attached: PDF | |
2018-06-26 10:45 | visionit | Tag Attached: html | |
2018-06-26 10:46 | visionit | Tag Attached: graph | |
2018-06-26 10:46 | visionit | Tag Attached: image | |
2019-07-11 14:58 | cdorin | Assigned To | => cdorin |
2019-07-11 14:58 | cdorin | Status | new => feedback |
2019-07-11 14:58 | cdorin | Note Added: 52833 | |
2019-07-11 16:00 | visionit | Note Added: 52845 | |
2019-07-11 16:00 | visionit | Status | feedback => assigned |
2019-08-08 17:19 | cdorin | Assigned To | cdorin => LimeBot |
2019-10-21 08:54 | Mazi | Note Added: 54122 | |
2019-10-25 12:24 | visionit | Note Added: 54217 | |
2019-10-25 14:43 | Mazi | Note Added: 54224 | |
2019-10-25 14:43 | LimeBot | Status | assigned => resolved |
2019-10-25 14:43 | LimeBot | Resolution | open => fixed |
2019-10-25 14:52 | cdorin | Status | resolved => closed |