View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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13668 | Bug reports | Other | public | 2018-05-11 21:49 | 2022-04-25 17:54 |
Reporter | hughswann | Assigned To | |||
Priority | urgent | Severity | minor | ||
Status | closed | Resolution | fixed | ||
Product Version | 3.7.x | ||||
Summary | 13668: Theme Options- custome Brandlogo fails to show the image preview and fails to show on the survey page. | ||||
Description | On a survey's settings use the Theme options page. "Survey options for theme bootswatch" / "SimpleOptions" tab "/survey/upload/themes/survey/generalfiles/my_logo.png" is the correct url of the uploaded file. BUT, the preview button fails to show the image, it has a wrong url AND, on the survey page the logo fails to show, just the Alt text | ||||
Steps To Reproduce | On a survey's settings use the Theme options page. Try to set a brandlogo, it doesn't show in the preview button, and doesn't show on the survey preview page or live survey page. | ||||
Additional Information | Limesurvey is a great app, thank you. Can be reproduced using any theme. I overcame this bug (Or config problem?) by appending some css where is shouldn't be. | ||||
Tags | theme | ||||
Attached Files | |||||
Bug heat | 14 | ||||
Complete LimeSurvey version number (& build) | Version 3.7.1+180424 AND ALSO Version 3.7.2+180508 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | all | ||||
Database type & version | 10.1.28-MariaDB AND ALSO mysql 14.14 | ||||
Server OS (if known) | Ubuntu debian-linux-gnu (x86_64) | ||||
Webserver software & version (if known) | Apache/2.4.18 AND ALSO Apache/2.4.7 (Ubuntu) | ||||
PHP Version | 5.6 AND 7.1 | ||||
src="/var/www/html/asite/asite.tst/limesurvey/upload/themes/survey/generalfiles/my_logo.png" yes, that's really wrong. |
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fixed by markus |
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This is also broken in 3.9.0+180604 -- has the fix not yet made it to stable? |
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Have the same problem. Also adding 'use_asset_manager'=>true, in config did not help. |
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bernd138: just update |
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LouisGac: What should I update? I have version 3.9.0+180604 installed. ComfortUpdate does not show a later version. |
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I'm also having problems on version 3.9.0+180604. Limesurvey installation on our vserver has the same image URL problems as described in the initial bug report. Image display and preview is broke. Image URL is: "domain.org/var/customers/webs/limesurvey/upload/themes/survey/generalfiles/image.png" Limesurvey installation on my personal webspace also has issues after updating to 3.9.0+180604 using ComfortUpdate. Preview works here, but logo is not displayed and Browser shows no Image URL in source. |
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I have the same issue with 3.9.0+180604 too. The default themes like fruity shows both the logo and background preview fine but when extended, the logo preview in the extended theme doesn't show. The uploaded logo doesn't show in all surveys. |
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it should has been fixed in latest release. |
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Is the latest release out? Comfortupdate doesn't show that there is a new update. |
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I just manually updated to Version 3.11.0+180612 and ported my themes over. The issue seems to still persist. The logo still doesn't show - only the survey title appears. I tried creating a new extend theme of fruity and the I am still seeing the same result. The preview image doesn't work for the logo and any uploaded image doesn't appear in the survey too. |
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wait: if the survey title appears, it means that the logo is off in the options. |
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I am quite sure that the logo was set to "on" in the theme options earlier but I have just tried again anyway. The preview works for the default fruity theme though. When I tried to upload an logo.png or jpg to the fruity theme, preview works but logo still doesn't show on the survey page. When I extended the fruity theme, the preview doesn't work anymore and the logo doesn't appear on the survey page too. I just happened to rename the extended theme earlier and it crashed the /themeoption page and gives an error message "server error - the theme "xxx" is not installed". I had to use the browser's back navigation and rename the theme page. Back to normal after that. |
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that doesn't answer to my question. And yes: don't rename folders. |
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1) Yes. the logo option is set to "on". But the logo doesn't show. Only the survey title shows whether the logo option is on or off. 2) I did not rename the folder. I used the "rename" function / button in the theme's page and it crashed the /themeoption page. |
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2) ok, that's really wrong. For the logo thing, can you please attach a screenshot of the source of your webpage? |
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This is what I got so far with logo option "on". <img class="logo img-responsive" src="" alt="Test Survey" /> |
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this happen when logo is on but not logo selected |
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yes, at survey level, I have selected "on" for logo instead of "inherit" but the logo still doesn't show. The src is still "". Only the alt "Test Survey" shows. |
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next to the logo on/off, there is dropdown select to choose your logo. |
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yes it shows the title of the logo in the dropdown. The preview doesn't work though. |
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Our vServer: My personal webspace: |
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This happened to us when I was trying to rename a theme in the theme options and the page just crashed. I tried many ways to access the theme options but couldn't. Hence I decided to uninstall and reinstall limesurvey on our server. The issue of the logo only surfaced after I did a fresh install of version 3.90. |
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Kanedat: what did you do to resolve the issue on your server? |
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Still can't get it to work. Reinstalled 4 times but nothing seem to work. The workaround I did was to remove the "IF" "ELSE" section on "logo" from the nav-bar.twig and manually insert the img src. |
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Only performed an upgrade to 3.11.0+180612 and that fixed the issue on our vserver. Seems like the server configuration of my personal webspace interfers with the fix in the latest version. |
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New version released. |
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Date Modified | Username | Field | Change |
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2018-05-11 21:49 | hughswann | New Issue | |
2018-05-11 21:53 | hughswann | Tag Attached: theme | |
2018-05-16 11:38 |
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Note Added: 47605 | |
2018-05-16 12:08 |
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Assigned To | => LouisGac |
2018-05-16 12:08 |
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Status | new => assigned |
2018-05-23 13:08 |
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Priority | none => urgent |
2018-05-23 13:08 |
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Steps to Reproduce Updated | |
2018-05-23 13:08 |
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Sticky Issue | No => Yes |
2018-05-30 16:01 |
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Note Added: 47921 | |
2018-05-30 16:01 |
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Status | assigned => resolved |
2018-05-30 16:01 |
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Resolution | open => fixed |
2018-06-07 17:21 | pnadam | Note Added: 48021 | |
2018-06-08 10:32 | bernd138 | Note Added: 48029 | |
2018-06-08 13:26 |
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Note Added: 48032 | |
2018-06-08 13:41 | bernd138 | Note Added: 48033 | |
2018-06-10 21:22 | kanedat | Issue Monitored: kanedat | |
2018-06-10 21:41 | kanedat | Note Added: 48036 | |
2018-06-11 12:33 |
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Assigned To | LouisGac => markusfluer |
2018-06-13 11:44 | popcorn | Note Added: 48077 | |
2018-06-13 11:51 |
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Note Added: 48078 | |
2018-06-13 12:02 | popcorn | Note Added: 48079 | |
2018-06-13 12:57 | popcorn | Note Added: 48082 | |
2018-06-13 13:13 |
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Note Added: 48083 | |
2018-06-13 13:26 | popcorn | Note Added: 48084 | |
2018-06-13 13:28 |
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Note Added: 48085 | |
2018-06-13 13:36 | popcorn | Note Added: 48086 | |
2018-06-13 14:26 |
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Note Added: 48087 | |
2018-06-13 14:59 | popcorn | File Added: Picture1.jpg | |
2018-06-13 14:59 | popcorn | Note Added: 48089 | |
2018-06-13 15:12 |
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Note Added: 48090 | |
2018-06-13 15:19 | popcorn | Note Added: 48091 | |
2018-06-13 15:19 |
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Note Added: 48092 | |
2018-06-13 15:44 | popcorn | Note Added: 48093 | |
2018-06-13 16:52 | kanedat | Note Added: 48095 | |
2018-06-13 17:20 | popcorn | Note Added: 48096 | |
2018-06-13 17:21 | popcorn | Note Added: 48097 | |
2018-06-14 10:52 | popcorn | Note Added: 48105 | |
2018-06-14 14:35 | kanedat | Note Added: 48110 | |
2018-06-15 14:27 | c_schmitz | Note Added: 48123 | |
2018-06-15 14:27 | c_schmitz | Status | resolved => closed |
2022-04-25 17:54 | c_schmitz | Sticky Issue | Yes => No |