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IDProjectCategoryView StatusLast Update
13322Bug reports[All Projects] Otherpublic2018-02-21 17:53
ReporterJamesHarrisHKIAssigned ToLouisGac 
PriorityhighSeverityminor 
Status assignedResolutionopen 
Product Version3.1.x 
Target VersionFixed in Version 
Summary13322: DateTime picker opens partially or not at all
DescriptionTo create a minimal, complete, verifiable example for this, I created a survey with two identical Date/Time questions. Both are set to use the format "dd/mm/yyyy HH:MM", so clicking the calendar button by each field should open a date-and-time picker.

When the survey is set to use certain themes, such as "fruity", clicking the second calendar button opens a date-and-time picker as expected, but clicking the first one only opens the date picker. Both questions use the exact same settings; they should have the same behavior.

When the survey uses other themes, such as "bootswatch" or "vanilla", no pickers will open at all. The browser's console shows this error: "uncaught exception: bootstrap-datetimepicker requires Moment.js to be loaded first", followed by "TypeError: jQuery(...).datetimepicker is not a function". Curiously, one of our people extended the "bootswatch" theme and got the partially-working behavior from the "fruity" theme, despite the extended theme only making a few color changes in CSS.

Here's my example, set to use "fruity": http://uksurveys.hkipop.com/index.php/114454?newtest=Y&lang=en We are using the most recent code from the master branch, commit cd7ead6.

Vanilla: No popups
Bootswatch: No popups
Fruity: 1.5 popups
Steps To Reproduce1. Create a new survey.
2. Create a question group.
3. Create a new question. Under "Question Type" on the right, select "Mask questions -> Date/Time (type code: D)". Under "Input -> Date/Time Format", type "dd/mm/yyyy HH:MM".
4. Repeat step 3.
5. Preview survey. Click "Next".
6. Click the calendar button next to the first question. You get a calendar-style date picker.
7. Click the calendar button next to the second question. You get a calendar-style date picker and also a time selector.
8. Back in the admin panel for your test, go to Settings -> General Settings -> Template and change it from "fruity" to "bootswatch" or "vanilla". Click "Save".
9. Repeat step 5.
10. Click either of the calendar buttons. Nothing happens.
TagsNo tags attached.
Complete LimeSurvey version number (& build)cd7ead6
I will donate to the project if issue is resolvedNo
BrowserFirefox and Chrome
Database & DB-Version347
Operating System (Server)Windows Server 2008
Webserver software & versionApache/2.4.23 (Win64)
PHP Version7.0.9

Activities

c_schmitz

c_schmitz

2018-02-09 17:25

administrator   ~46374

Is this still an issue in the latest release version?
If yes, please attach the sample survey. Thank you.
JamesHarrisHKI

JamesHarrisHKI

2018-02-09 17:33

reporter   ~46376

Yes. Here is the sample survey: http://uksurveys.hkipop.com/index.php/114454?newtest=Y&lang=en
JamesHarrisHKI

JamesHarrisHKI

2018-02-09 17:35

reporter   ~46377

I have exported the survey as an .lsa file, attached. Is that what you need?

survey_archive_114454.lsa (3,886 bytes)
JamesHarrisHKI

JamesHarrisHKI

2018-02-12 21:47

reporter   ~46404

We've switched to limesurvey3.3.0+180209 and the bug still appears.
JamesHarrisHKI

JamesHarrisHKI

2018-02-21 17:53

reporter   ~46710

This bug report is for DateTime pickers, but we're seeing a related issue with Date pickers. Sometimes (but not always) the console will say "uncaught exception: bootstrap-datetimepicker requires Moment.js to be loaded first" and the Date picker will fail to open when clicked. Perhaps there's a race condition happening?

Issue History

Date Modified Username Field Change
2018-02-08 19:52 JamesHarrisHKI New Issue
2018-02-09 17:25 c_schmitz Assigned To => c_schmitz
2018-02-09 17:25 c_schmitz Status new => feedback
2018-02-09 17:25 c_schmitz Note Added: 46374
2018-02-09 17:33 JamesHarrisHKI Note Added: 46376
2018-02-09 17:33 JamesHarrisHKI Status feedback => assigned
2018-02-09 17:35 JamesHarrisHKI File Added: survey_archive_114454.lsa
2018-02-09 17:35 JamesHarrisHKI Note Added: 46377
2018-02-12 21:47 JamesHarrisHKI Note Added: 46404
2018-02-13 10:26 c_schmitz Assigned To c_schmitz => LouisGac
2018-02-13 10:26 c_schmitz Priority none => high
2018-02-21 17:53 JamesHarrisHKI Note Added: 46710