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This bug affects 1 person(s).
 12
IDProjectCategoryView StatusLast Update
13264Bug reportsSurvey takingpublic2019-03-06 16:18
Reportersnathan99 Assigned To 
PrioritynoneSeveritypartial_block 
Status closedResolutionopen 
Summary13264: Get survey is currently not active message on active survey
Description

I get the "This survey is currently not active. You will not be able to save your responses." on a active survey. It happened when I deactivated and reactivated a survey. They survey DOES save responses if you ignore the warning.

TagsNo tags attached.
Bug heat12
Complete LimeSurvey version number (& build)limesurvey3.1.1+180130
I will donate to the project if issue is resolvedNo
Browser
Database type & versionMySQL 5.5.40-0ubuntu0.14.04.1 - (Ubuntu)
Server OS (if known)Linux 3.13.0-37-generic #64-Ubuntu
Webserver software & version (if known)Apache/2.4.7 (Ubuntu)
PHP VersionPHP 5.5.9-1ubuntu4.4

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Activities

ollehar

ollehar

2018-01-30 15:52

administrator   ~46160

Using LS 3.1.0?

snathan99

snathan99

2018-01-30 16:48

reporter   ~46161

limesurvey3.1.1+180130.zip
Thanks

Gabryxx7

Gabryxx7

2018-01-31 10:46

reporter   ~46167

I am experiencing the same issue

Gabryxx7

Gabryxx7

2018-01-31 11:07

reporter   ~46168

Upon testing it looks like the aSurveyInfo,active is NULL when the survey is active.
While it is 'N' when the survey is not active... So for now I applied a silly workaround, I modified the line in the warnings.twig file:

From {% if aSurveyInfo.active != 'Y' %}
To {% if aSurveyInfo.active == 'N' %}

I guess there must be an issue with retrieving the survey data from the DB cause in my DB the survey is correctly set as active (that is, there is Y set in the column "active" related to the survey)

LouisGac

LouisGac

2018-01-31 12:12

developer   ~46170

which theme are you using?

Gabryxx7

Gabryxx7

2018-01-31 13:51

reporter   ~46181

I am using Bootswatch. But the warnings.twig layout file which is being used is the one of the vanilla theme (inherited), I can confirm this since I made some changes on the themes/survey/vanilla/views/subviews/messages/warnings.twig file and they were in the survey with the Bootswatch theme as well

snathan99

snathan99

2018-01-31 14:24

reporter   ~46182

I am using fruity theme. No theme modifications.

markusfluer

markusfluer

2018-02-02 15:46

administrator   ~46214

This should be fixed in current master.

ollehar

ollehar

2018-02-02 16:14

administrator   ~46219

Can't reproduce. Can you give more exact details on how to reproduce, please? Maybe attach your lss or lsa file?

snathan99

snathan99

2018-02-04 14:12

reporter   ~46242

Try deactivating and reactivating the survey. Are you using the latest stable release limesurvey3.1.1+180130.zip?

ollehar

ollehar

2018-02-05 15:16

administrator   ~46258

@snathan99 This is what I tried. I'm using the latest non-released version. Feel free to attach some screenshot.

markusfluer

markusfluer

2018-02-05 16:15

administrator   ~46266

No we are using current master as stated above.
With the next release this should be gone.

cdorin

cdorin

2019-03-06 16:18

reporter   ~50805

No feedback provided, bug report closed

Issue History

Date Modified Username Field Change
2018-01-30 14:36 snathan99 New Issue
2018-01-30 15:52 ollehar Note Added: 46160
2018-01-30 15:52 ollehar Status new => feedback
2018-01-30 16:48 snathan99 Note Added: 46161
2018-01-30 16:48 snathan99 Status feedback => new
2018-01-31 10:46 Gabryxx7 Note Added: 46167
2018-01-31 11:07 Gabryxx7 Note Added: 46168
2018-01-31 12:12 LouisGac Note Added: 46170
2018-01-31 13:51 Gabryxx7 Note Added: 46181
2018-01-31 14:24 snathan99 Note Added: 46182
2018-02-02 15:46 markusfluer Note Added: 46214
2018-02-02 16:12 ollehar Complete LimeSurvey version number (& build) Latest => limesurvey3.1.1+180130
2018-02-02 16:14 ollehar Assigned To => ollehar
2018-02-02 16:14 ollehar Status new => feedback
2018-02-02 16:14 ollehar Note Added: 46219
2018-02-02 16:14 ollehar Assigned To ollehar =>
2018-02-04 14:12 snathan99 Note Added: 46242
2018-02-04 14:12 snathan99 Status feedback => new
2018-02-05 15:16 ollehar Note Added: 46258
2018-02-05 15:16 ollehar Status new => feedback
2018-02-05 16:15 markusfluer Note Added: 46266
2019-03-06 16:18 cdorin Status feedback => closed
2019-03-06 16:18 cdorin Note Added: 50805