View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|12399||Bug reports||[All Projects] ComfortUpdate||public||2017-05-16 09:49||2017-06-13 11:36|
|Target Version||Fixed in Version|
|Summary||12399: Comfort Update cannot delete files (which ones?) and after that, no more comfort update available|
I used Comfort Update like always in the past, but then, it said, it "could not delete files, which had to be deleted by the update". But I got no list or path of files.
And after that, when I tried the Comfort Update again, it says:
Keine Erstellungsversion gefunden!
Es scheint, als ob Sie eine Version nutzen, die aus dem LimeSurvey GitHub Versionierungssystem stammt. Sie können leider kein ComfortUpdate nutzen.
So, I cannot use the Comfort Update anymore now and I don't know, if the last update was successful.
Version in the bottom right of the screen is: Version 2.65.0
|Steps To Reproduce||Just started Comfort Update...|
|Tags||No tags attached.|
|Complete LimeSurvey version number (& build)||If it is right, it says: Version 2.65.0|
|I will donate to the project if issue is resolved||No|
|Browser||current versions of IE, Firefox, Chrome|
|Database & DB-Version||mySQL 5.7|
|Operating System (Server)||Windows 2012 R2 Server|
|Webserver software & version||IIS 8.5|
|PHP Version||PHP Version 7.1.1|
hc_001.jpg (157,940 bytes)
|yes, we're trying to reproduce the bug.|
ok we can't reproduce the bug, I tried many times. I've updated the code so if any file can't be delete, its name will be indicated.
I'm going to create a specific patch to fix your installation.
|ok, thank you|
Hi, sorry for the late answer, I was creating a new functionality in the comfortUpdate server so any of colleague can create such patch to help clients.
Could you please just confirm me that your build number is: 160620
in which file should I check the build number?
it should be shown in the right bottom corner:
The only thing, what I see in the right bottom corner is:
ok so please have a look inside the file:
you'll find a field called "buildnumber":
Bu until now, I'd say it seems that you're using a modified version of LimeSurvey, or that you did a manual update at some point. Can you confirm that?
No modified version or manual updated version, all done with ComfortUpdate until the issue successfully.
hc_001-2.jpg (141,743 bytes)
by cross-checking with our database information, I can confirm you updated to 170502.
it seems that the deletion problem you had (that has been fixed in last release) blocked the version modification (which is the very last step of the update process)
so in version.php just replace:
$config['buildnumber'] = '';
$config['buildnumber'] = 170502;
(no quotes around 170502)
and everything will work fine again.
thank you, I could use the comfortupdate right now and I have now in the right bottom corner:
Thank you for your patience. Knowing that we fixed the deletion process thank to your report, our manager will come to you next week to offer you some free month on your update key.
|I extended your key by 3 more months. Thank you - again.|
great, thank you very much!
|2017-05-16 09:49||Einkauf.ZIT||New Issue|
|2017-05-16 09:49||Einkauf.ZIT||Status||new => assigned|
|2017-05-16 09:49||Einkauf.ZIT||Assigned To||=> LouisGac|
|2017-05-16 09:49||Einkauf.ZIT||File Added: hc_001.jpg|
|2017-05-17 13:39||Einkauf.ZIT||Note Added: 43623|
|2017-05-17 14:26||LouisGac||Note Added: 43625|
|2017-05-17 15:07||Einkauf.ZIT||Note Added: 43626|
|2017-05-17 18:12||LouisGac||Note Added: 43629|
|2017-05-18 09:17||Einkauf.ZIT||Note Added: 43637|
|2017-05-29 11:52||Einkauf.ZIT||Note Added: 43734|
|2017-06-02 11:25||LouisGac||Note Added: 43793|
|2017-06-02 12:54||Einkauf.ZIT||Note Added: 43794|
|2017-06-02 13:12||LouisGac||Note Added: 43795|
|2017-06-02 14:28||Einkauf.ZIT||Note Added: 43797|
|2017-06-02 14:31||LouisGac||Note Added: 43798|
|2017-06-02 14:39||Einkauf.ZIT||File Added: hc_001-2.jpg|
|2017-06-02 14:39||Einkauf.ZIT||Note Added: 43799|
|2017-06-02 14:50||LouisGac||Note Added: 43800|
|2017-06-02 14:53||Einkauf.ZIT||Note Added: 43801|
|2017-06-02 15:14||LouisGac||Note Added: 43802|
|2017-06-13 11:35||c_schmitz||Status||assigned => closed|
|2017-06-13 11:35||c_schmitz||Resolution||open => fixed|
|2017-06-13 11:35||c_schmitz||Note Added: 43886|
|2017-06-13 11:36||Einkauf.ZIT||Note Added: 43887|