| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 11944 | Bug reports | Survey taking | public | 2016-11-22 21:24 | 2016-11-24 08:31 |
| Reporter | BBCMResearch | Assigned To | c_schmitz | ||
| Priority | none | Severity | partial_block | ||
| Status | closed | Resolution | won't fix | ||
| Product Version | 2.50.x | ||||
| Summary | 11944: Check marks not appearing in selected boxes of multiple choice questions | ||||
| Description | I work with government clients that often use dated IE browsers possibly with unique security settings (the full extent of which I am not aware). Because of this, full features of the multiple choice question type often will not work for them. If they click a checkbox, no mark will appear, instead the box appears highlighted or surrounded by a faint, dashed ring. LimeSurvey still records the response, but it often does not appear to be the case to the survey taker. | ||||
| Steps To Reproduce | Problem has persisted since LS Version 2.50+ 160504 and has been persistently difficult to replicate | ||||
| Additional Information | NOT an issue in Google Chrome or Mozilla Firefox, nor on Windows 7. Clients however almost entirely use Microsoft Internet Explorer on Windows XP or older. If there are more specific browser specs needed to track down and resolve this issue, please let me know, and I will talk with my clients In an earlier discussion with tpartner about the problem he suggested "simply hiding the pseudo checkbox elements and showing the native checkboxes." with a bit of script appended to the template.css. Full discussion on the forums can be found here: https://www.limesurvey.org/forum/can-i-do-this-with-limesurvey/106987-browser-based-question-branching | ||||
| Tags | No tags attached. | ||||
| Bug heat | 6 | ||||
| Complete LimeSurvey version number (& build) | 2.50+160908 | ||||
| I will donate to the project if issue is resolved | Yes | ||||
| Browser | Internet Explorer 11.0.31 or older | ||||
| Database type & version | mysql 5.0.10 | ||||
| Server OS (if known) | Linux | ||||
| Webserver software & version (if known) | Apache 2.4.23 | ||||
| PHP Version | 5.4.45 | ||||
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Quickest solution : copy template, remove the line See http://limesurvey.sondages.pro/index.php/556453?newtest=Y&lang=en PS : it can not be directly related to "No external script" because the check is not done in javascript. |
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Could it be that the IE browsers for these users is running in intranet mode? |
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@c_schmitz : i know only Opera browser issue about "font-awesome", but maybe IE with "specific security" block font file too ? Not js part but , maybe. Alternative : don't use fa/checkbox-awesome but another solution See picture with: cb-awesome-no-fa.png (5,567 bytes) |
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Denis, where would I need to add that bit of code to test that out? And c_schmitz, entirely possible it's on intranet mode. |
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Put this : .checkbox input[type="checkbox"]:checked + label::after { At end of template.css file. Not tested with array of checkbox. |
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Alright, I've set up two test surveys, one using the above solution, and the other using the solution Tony gave me on the forums that removes the pseudo checkboxes all together and just shows the native ones. I've sent test links to the client, who are probably all out of office for the rest of the week for the Thanksgiving holiday. I'll certainly respond once I hear back from them. |
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Just heard back from the client, Denis your workaround seems to do the trick on their network, as did Tony's. |
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As stated in the documentation we do not support IE in intranet mode as it causes all kind of problems with LimeSurvey. |
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@c_schmitz : i improve the 'noscript' system to show it if IE is in intranet mode too :) (for 3.0). |
