View Issue Details

This bug affects 1 person(s).
 2
IDProjectCategoryView StatusLast Update
11869Feature requestsImport/Exportpublic2021-10-28 09:40
Reporterakeyser Assigned Togalads  
PrioritynoneSeverity@60@ 
Status closedResolutionfixed 
Summary11869: Importing a deactivated survey table does not import "Saved but not submitted" responses
Description

In surveys where the ability to save responses via name and password for later is enabled, those responses are saved in the responses table as "partial responses" (Completed = N) and also separately in another view - "Saved but not submitted" (admin/saved).

When such a survey is deactivated, it is unclear what happens to the identifiers and passwords of those "saved but not submitted" responses. The "partial response" is, however, retained.

When that deactivated survey responses table is re-imported once the survey is re-activated, the "saved but not submitted" identifiers/passwords are NOT re-imported. This means that any partial response that was in-progress is now "orphaned" - it can never be completed by the survey participant, and users that received "save for later" e-mails will receive errors if they use their credentials in an attempt to finish.

Steps To Reproduce

Create a simple survey with "Participant may save and resume later" enabled

Activate the survey

Fill out this survey partially, using the "Resume Later" button to save for later.
Enter a username and password with which to resume later & save.

Deactivate the survey.

Re-activate the survey.

"Responses" -> "Responses & Statistics" -> "Import" -> "Import responses from a deactivated survey table"

Find the deactivated table & import it.

Attempt to use your saved login information to resume the survey -- discover that you can't
Browse to "Responses" -> "Partial (Saved) responses", see that there are none...
Browse to "Responses" -> "Browse Responses", see that your partial response is actually saved in this table still.

TagsNo tags attached.
Bug heat2
Story point estimate
Users affected %

Users monitoring this issue

There are no users monitoring this issue.

Activities

galads

galads

2021-10-28 09:40

reporter   ~66982

Hello akeyser,
I checked this with the latest version and could not reproduce, so this is most likely fixed for good.
Therefore, I am closing this issue. If you still can reproduce the issue using the latest version, please feel free to re-open the issue.
Thank you!

galads

Issue History

Date Modified Username Field Change
2016-11-04 21:51 akeyser New Issue
2016-11-06 17:09 c_schmitz Project Bug reports => Feature requests
2021-10-28 09:40 galads Note Added: 66982
2021-10-28 09:40 galads Bug heat 0 => 2
2021-10-28 09:40 galads Assigned To => galads
2021-10-28 09:40 galads Status new => closed
2021-10-28 09:40 galads Resolution open => fixed