| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 10531 | Bug reports | Installation | public | 2016-02-19 13:13 | 2016-02-23 08:51 |
| Reporter | atnetws | Assigned To | c_schmitz | ||
| Priority | normal | Severity | minor | ||
| Status | closed | Resolution | fixed | ||
| Fixed in Version | 2.50.x | ||||
| Summary | 10531: Blank Login page after successful installation | ||||
| Description | Just installed the current stable release and got a blank login page. | ||||
| Steps To Reproduce | -Firebug console stated a missing styles/Sea_Green/css/jquery.ui.datepicker-de-informal.js .welcome .panel { | ||||
| Additional Information | Installer reports no problems and the installation runs completely fine. PHP warning is_file(): open_basedir restriction in effect. File(/www/pages/clients/client35/web206/web/styles/organize.css/config.xml) is not within the allowed path(s): (/www/pages/clients/client35/web206/web:/www/pages/clients/client35/web206/private:/www/pages/clients/client35/web206/tmp:/www/pages/feedback.xxxxxxxxxxxxxx.de/web:/srv/www/feedback.xxxxxxxxxxxxxx.de/web:/usr/share/php5:/usr/share/php:/tmp:/usr/share/phpmyadmin:/etc/phpmyadmin:/var/lib/phpmyadmin:/usr/share/php:/www/pages/t3source) /www/pages/clients/client35/web206/web/application/helpers/common_helper.php(340) | ||||
| Tags | No tags attached. | ||||
| Bug heat | 12 | ||||
| Complete LimeSurvey version number (& build) | 250plus-build160219 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Browser | Any | ||||
| Database type & version | mysql 5.5.47 | ||||
| Server OS (if known) | Debian Squeeze | ||||
| Webserver software & version (if known) | Apache 2.2.16 | ||||
| PHP Version | 5.3.29 | ||||
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See bugs 10457 and 10538! This is exactly what I have been talking about. |
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Correct, but my downloaded version (160219) already includes the fixes concerning wrong database version etc. However, this error still appears every time after installing. Wiping the filebase and recreating the database does not help. |
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Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=17540 |
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Thank you very much - the error message helped alot to locate the issue. |
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Just a side note: My screen did not look like that. I could log in and go into global settings or even edit my own user. No errors at all. However I did discover the "save" buttons did not work, which I presume was the missing JavaScript files. I can be available for the next few hours if you would like me to test anything. Can I download just that one file, replace it on mine, and do a test re-install from scratch? |
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This did NOT fix the problem. Admin login page is still a white blank page... |
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In order to get anything to work you still have to comment out the "opacity: 0" line in ".welcome .panel". Time to bring this to the support lists, since this is become a pain. |
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jbeima, can you get me FTP access to your installation? If yes, please send credentials to (email address removed) |
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I think I maybe able to pull that off. Would ssh access be any better? |
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Should be in your email now... |
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ssh is fine, too - but I did not get anything yet. |
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Maybe check your spam filter? It was sent almost 2 hours ago... |
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Nothing in spam either, you can also try support@limesurvey.org |
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See if that one got to you... :) |
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I didn't get nothing. |
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Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=17542 |
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OK, I added another patch - please apply that one and let me know if the issue is resolved, now. |
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Still a blank screen. I am here for about 1 hour and then I have to leave for several hours. I would like to sync up with you since I have a more direct way to get things to you, but I need us both to be on-line at the same time. |
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I switched back to V2.06, but could also provide credentials to a blank webspace / db on that server. Same timezone, btw. ;) |
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athletes: So the fix did NOT work for you either? |
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atnetws: If you can provide credentials to a webspace where the latest version is installed, that would be nice. Please send it to the mentioned email address. |
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CS: Are you still on by chance? I have another way to get the credentials to you. Not sure why your mail server is dumping out mail, but none the less. I can put a file on-line, on the website and you can grab it. I would like to do this as quick as possible as to not have the file on-line for anyone else to grab. |
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You can also contact me on IRC - I am online there most of the time. |
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What is your IRC handle? I actually had to dust mine off. Do you have a server of choice? You should be able to add me "jbeima". |
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Just found the channel on Freenode... On-line now... |
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Fix committed to master branch: http://bugs.limesurvey.org/plugin.php?page=Source/view&id=17573 |
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Seems to be a bug in the related PHP version - coded a workaround. |
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Version 2.50+ Build 160222 released |
