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View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
17125 | Bug reports | File manager | public | 2021-02-24 10:18 | 2021-03-02 12:24 |
Reporter | Jmantysalo | Assigned To | c_schmitz | ||
Priority | none | Severity | partial_block | ||
Status | closed | Resolution | no change required | ||
Product Version | 4.4.7 | ||||
Summary | 17125: File manager not even found (404) | ||||
Description | File manager does not work at all. From the sidebar it stucks the browser, and when opening to a new tab it says 404: Not Found | ||||
Tags | No tags attached. | ||||
Bug heat | 16 | ||||
Complete LimeSurvey version number (& build) | Version 4.4.9+210219 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Tested on Firefox, Safari and Chromium | ||||
Database type & version | N/A | ||||
Server OS (if known) | |||||
Webserver software & version (if known) | |||||
PHP Version | N/A | ||||
Fresh install or updated installation? From which version did you update? |
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Updated with ComfortUpdate at 2020-12-17, 2021-01-21 and now 2021-02-18. |
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Can you please let us know how you exactly navigate to the file manager? |
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Two ways: First I just clicked "Resources" on left side menu of a survey, and the browser stucks. I asked a colleague to test on Macintosh (I have Linux) and he confirmed the same behaviour on a new survey. Then I right-clicked and opened the link in new window, and there I saw the error message. I am a superadmin, colleague is not, hence that makes no difference. |
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Go to the global top menu / Configuration/ Menu entries configuration, then click the red 'Reset button', and confirm. |
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Great! That was simple and now it works again. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2021-02-24 10:18 | Jmantysalo | New Issue | |
2021-02-24 13:58 | ollehar | Note Added: 62486 | |
2021-02-24 13:58 | ollehar | Assigned To | => ollehar |
2021-02-24 13:58 | ollehar | Status | new => feedback |
2021-02-24 13:58 | ollehar | Product Version | => 4.4.7 |
2021-02-24 14:11 | Jmantysalo | Note Added: 62489 | |
2021-02-24 14:11 | Jmantysalo | Status | feedback => assigned |
2021-02-24 14:40 | c_schmitz | Note Added: 62493 | |
2021-02-24 14:49 | Jmantysalo | Note Added: 62494 | |
2021-02-24 16:06 | c_schmitz | Note Added: 62496 | |
2021-02-24 16:07 | c_schmitz | Assigned To | ollehar => c_schmitz |
2021-02-24 16:09 | c_schmitz | Status | assigned => feedback |
2021-02-24 19:34 | DenisChenu | Relationship added | related to 17128 |
2021-02-24 22:38 | Jmantysalo | Note Added: 62506 | |
2021-02-24 22:38 | Jmantysalo | Status | feedback => assigned |
2021-02-25 12:56 | ollehar | Status | assigned => closed |
2021-02-25 12:56 | ollehar | Resolution | open => no change required |
2021-03-02 12:24 | DenisChenu | Relationship added | has duplicate 17146 |