View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 20632 | Bug reports | Survey editing | public | 2026-08-04 17:57 | 2026-08-05 19:38 |
| Reporter | cheeseburger | Assigned To | |||
| Priority | none | Severity | block | ||
| Status | new | Resolution | open | ||
| Product Version | 7.0.x | ||||
| Summary | 20632: 90% of surveys not accessible due to EDITOR URL vs WORKSPACE URL | ||||
| Description | After upgrading from v6 to v7 we were able to click into our surveys, access them, and perform all of the normal operations. The URL when clicking into the surveys that allow access looks like this: www.mySite.com/index.php/surveyAdministration/view?surveyid=987654 The URL structure that does NOT allow access looks like this: www.mySite.com/editor/#/survey/12345/structure We are now finding that over time (the last few days) more and more of our surveys are forcing the non-working URL and we can no longer access our surveys. When attempting to access them, an animated CHECKING PERMISSIONS notice displays but never redirects us to the survey. We did find a fix that worked, but it was a security workaround and we are not permitted to use that. Is there a bug fix for this? Is there a config setting to force LimeSurvey to only use the old editor? We have four servers with several clients on each and many surveys are active and about to go live and some about to be deactivated, but we can no longer access any of them. Thanks for any help. | ||||
| Steps To Reproduce | Steps to reproduceWe simply login to our LimeSurvey admin control panel, we view the list of our surveys, we attempt to click to edit, we right click the elipses and choose the path to edit, and we ever attempted to manually key in the syntax for the URL with the survey ID and it will redirect over to the non-working URL format (the new editor) Expected resultThat we can access the surveys vs seeing the animated CHECKING PERMISSIONS notice. Actual resultWe see the CHECKING PERMISSIONS animated notification and it never loads | ||||
| Tags | No tags attached. | ||||
| Bug heat | 12 | ||||
| Complete LimeSurvey version number (& build) | 7.0.7+260729 | ||||
| I will donate to the project if issue is resolved | No | ||||
| Story point estimate | 0 | ||||
| Browser | Chrome, Edge, Firefox | ||||
| Database type & version | mysql 3.10.3 | ||||
| Server OS (if known) | |||||
| Webserver software & version (if known) | |||||
| PHP Version | 8.5.8 | ||||
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This is not a bug, but a problem of the webserver configuration. |
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Hi! It's also happpening to me, our Limesurvey is on an URL with the same pattern: www.site.com/limesurvey/index.php/admin/authentication/sa/login I think it's indeed a bug, as reported @cheeseburger, for the following reasons:
Because of that issue (and some others), we're still sticking in version 6.x I think this same issue is reported on https://bugs.limesurvey.org/view.php?id=20541 Now, if there is some step that I'm missing and was set in version 7.x, I would be very appreciated if you let me know. |
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@frankro14 LimeSurvey 7 requires that proper rewrite rules can be used or are set by the webserver configuration. This is not a bug in LimeSurvey. |
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Hi we are using Apache. We found the multi-step configuration change in the docs and applied it. It did allows us to access the surveys we could not previously access however some current challenges include:
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@c_schmitz in my case, I'm using Apache |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-08-04 17:57 | cheeseburger | New Issue | |
| 2026-08-05 10:09 | c_schmitz | Note Added: 85338 | |
| 2026-08-05 10:09 | c_schmitz | Bug heat | 0 => 2 |
| 2026-08-05 10:12 | tibor.pacalat | Bug heat | 2 => 4 |
| 2026-08-05 14:51 | frankro14 | Note Added: 85348 | |
| 2026-08-05 14:51 | frankro14 | File Added: Editor selection popup.png | |
| 2026-08-05 14:51 | frankro14 | File Added: Checking permissions.png | |
| 2026-08-05 14:51 | frankro14 | Bug heat | 4 => 6 |
| 2026-08-05 14:54 | guest | Bug heat | 6 => 12 |
| 2026-08-05 16:31 | c_schmitz | Bug heat | 12 => 10 |
| 2026-08-05 16:32 | c_schmitz | Note Added: 85365 | |
| 2026-08-05 16:33 | c_schmitz | Note Edited: 85365 | |
| 2026-08-05 16:34 | c_schmitz | Note Edited: 85365 | |
| 2026-08-05 18:38 | cheeseburger | Note Added: 85367 | |
| 2026-08-05 18:38 | cheeseburger | Bug heat | 10 => 12 |
| 2026-08-05 19:38 | frankro14 | Note Added: 85369 |