View Issue Details

Jump to NotesJump to History
This bug affects 1 person(s).
 4
IDProjectCategoryView StatusDate SubmittedLast Update
20326Bug reportsSurvey editingpublic2025-10-27 20:002025-11-07 18:09
Reporterfrancois-charles.hebert Assigned Totibor.pacalat  
PrioritynoneSeveritypartial_block 
Status assignedResolutionopen 
Product Version6.6.x 
Summary20326: Custom message of timer are not shown on previously existing question
Description

I made a survey on 2025-06-28.

I had to change a question to add a timer with custom message.
The custom message are not rendered, it shows the default ones.

I made a new question, and customized the message and for this question it works properly.

I made tests on my local LS. (v6.15.15)
Results:

  • Timer label is shown correclty.
  • Timer message (end) shown correctly.
  • Timer warning NOT shown correctly.

In my production server, v6.15.2 (stuck on this version because later version are not stable due to changes made on the survey creation flows)
results:

  • Timer label is NOT shown correclty.
  • Timer message (end) is NOT shown correctly.
  • Timer warnings are NOT shown correctly.
Steps To Reproduce

Steps to reproduce

Import the LSS.
(The first question group contains 2 questions. G01Q01 is the existing question on 2025-06-28, the other one has been made 2025-10-27.)

Preview the survey in french to observe the timers behavior.

Expected result

The timers should both show customized messages.

Actual result

Only the second question shows the customized messages.
The first question shows default warning message.

TagsNo tags attached.
Attached Files
limesurvey_survey_156588 (1).lss (165,048 bytes)
Bug heat4
Complete LimeSurvey version number (& build)6.15.2 and 6.15.15
I will donate to the project if issue is resolvedNo
Browser
Database type & versionmariadb 11
Server OS (if known)
Webserver software & version (if known)
PHP Version8.3

Users monitoring this issue

There are no users monitoring this issue.

Activities

tibor.pacalat

tibor.pacalat

2025-11-07 16:50

administrator   ~83721

I am sorry, but I can not reproduce this on latest version Release 6.15.22+251103 (look at the video). All three messages are shown correctly.
I am aware that you can't/won't switch to the latest version, but this is how bugs are fixed ... in future versions.

Screen-2025-11-07-164659.mp4 (764,611 bytes)   
Screen-2025-11-07-164659.mp4 (764,611 bytes)   
francois-charles.hebert

francois-charles.hebert

2025-11-07 17:15

reporter   ~83723

I'm aware that bugs are fixed in future versions... We are waiting for the new flows to be stable before updating to latest version.

I tried it again, on the latest version, and I still get the same problem with the messages. Seems to only affect old existing question, since it does not happen with the newly created one:

Enregistrement 2025-11-07 110023-compressed.mp4 (667,751 bytes)   
Enregistrement 2025-11-07 110023-compressed.mp4 (667,751 bytes)   
tibor.pacalat

tibor.pacalat

2025-11-07 18:01

administrator   ~83724

On the newest version try to export and than import that survey please. This could resolve the issue, since I just imported your version and as you could see from the video I am not experiencing this issue.
francois-charles.hebert

francois-charles.hebert

2025-11-07 18:09

reporter   ~83725

Somehow it's worse after exporting and importing.

timer_labels_after_reimport-compress.mp4 (435,178 bytes)   
timer_labels_after_reimport-compress.mp4 (435,178 bytes)   

Issue History

Date Modified Username Field Change
2025-10-27 20:00 francois-charles.hebert New Issue
2025-10-27 20:00 francois-charles.hebert File Added: limesurvey_survey_156588 (1).lss
2025-11-07 16:50 tibor.pacalat Note Added: 83721
2025-11-07 16:50 tibor.pacalat File Added: Screen-2025-11-07-164659.mp4
2025-11-07 16:50 tibor.pacalat Bug heat 0 => 2
2025-11-07 16:50 tibor.pacalat Assigned To => tibor.pacalat
2025-11-07 16:50 tibor.pacalat Status new => feedback
2025-11-07 17:15 francois-charles.hebert Note Added: 83723
2025-11-07 17:15 francois-charles.hebert File Added: Enregistrement 2025-11-07 110023-compressed.mp4
2025-11-07 17:15 francois-charles.hebert Bug heat 2 => 4
2025-11-07 17:15 francois-charles.hebert Status feedback => assigned
2025-11-07 18:01 tibor.pacalat Note Added: 83724
2025-11-07 18:09 francois-charles.hebert Note Added: 83725
2025-11-07 18:09 francois-charles.hebert File Added: timer_labels_after_reimport-compress.mp4